Job Description

Business Architect - BPM

Farringdon | Competitive Salary

Full- Time, Permanent | Hybrid

Joint-contribution pension from 6% (12% total) – Enhanced maternity & family leave – Life assurance – HolidayPlus – Virtual GP & Employee Assistance Programme plus retail and leisure discounts & many more.

REQ6024

The Business Architect - BPM is responsible for leading SGN's Business Process Management (BPM) function and governing the organisation's process management framework, operating models, and business architecture repository.

Working closely with business leaders, process owners, architects, and transformation teams, you will drive process excellence, operating model design, and continuous improvement across the organisation. You will ensure business processes are consistently governed, aligned to business objectives, and support operational efficiency, regulatory requirements, and strategic transformation initiatives.

As a trusted advisor, you will help shape future operating models, assess the impact of organisational and technology change, and provide business architecture leadership across major change programmes.

We deliver safety, warmth, and comfort to homes and businesses. Every role, whether in the office or on the front line, plays a key part in this mission. Here’s how you will contribute…

Business Process Management & Governance

• Lead and develop SGN's Business Process Management function.
• Own and govern the enterprise process management framework, standards, methodologies, and process hierarchy.
• Ensure business processes are consistently modelled, maintained, and governed in line with BPMN standards and best practice.
• Chair process governance forums and work with process owners to drive accountability, compliance, and continuous improvement.
• Define and monitor process performance measures and maturity metrics.
• Promote the adoption of process management disciplines across the organisation.

Operating Model & Business Design

• Develop and maintain operating models, business capabilities, value streams, business services, and governance structures.
• Support the design of future-state operating models and transformation roadmaps.
• Assess the impact of business and technology change across people, process, information, and technology domains.
• Identify opportunities to improve organisational effectiveness, efficiency, and business performance.
• Ensure operating model changes align with business strategy and enterprise architecture principles.

Business Architecture Repository Management

• Act as custodian of the Business Architecture Repository.
• Ensure business architecture artefacts are accurate, current, and consistently maintained.
• Establish governance and quality controls for architecture assets, including capabilities, value streams, processes, operating models, and organisational structures.
• Work with Enterprise Architects and Business Architects to maintain alignment across business and technology domains.
• Support reporting, analysis, and decision-making through effective repository management.

Business Architecture & Transformation

• Provide business architecture leadership across transformation and change initiatives.
• Develop and maintain business capability models, value streams, and other key business architecture artefacts.
• Support strategic planning, organisational design, and business improvement activities.
• Facilitate workshops and architecture reviews to support business and technology change.
• Contribute to business cases, investment proposals, and transformation programmes.

Stakeholder Management

• Build strong relationships with business leaders and stakeholders across SGN.
• Act as a trusted advisor on process management, operating model design, and business architecture.
• Influence decision-making through effective communication, facilitation, and governance.
• Drive collaboration across functions to ensure enterprise-wide alignment and consistency.

Leadership

• Lead, coach, and develop the BPM team.
• Foster a culture of continuous improvement, collaboration, and knowledge sharing.
• Build organisational capability in Business Architecture and Process Management.
• Support professional development, performance management, and resource planning activities.
• Champion business architecture and process management best practice across the organisation.

What you will need

Essential

• Significant experience in Business Architecture, Business Process Management, Business Transformation, or related leadership roles.
• Strong experience developing and governing enterprise process frameworks, process repositories, and process improvement initiatives.
• Deep understanding of BPMN standards, process governance, and business process management methodologies.
• Experience developing and maintaining operating models, business capabilities, value streams, and business architecture artefacts.
• Experience supporting large-scale transformation and organisational change programmes.
• Strong stakeholder management and influencing skills with the ability to engage senior leaders.
• Experience leading teams and developing organisational capability.
• Degree in Business, Information Systems, Management, Engineering, or a related discipline, or equivalent experience.

Desirable

• Professional Business Architecture qualification.
• BPMN certification.
• Lean Six Sigma qualification.
• TOGAF Foundation or equivalent architecture certification.
• Experience with business architecture repositories and governance tools.
• Understanding of Enterprise Architecture frameworks and business transformation methodologies.

About You

You are a strategic and collaborative business architecture professional with a passion for process excellence, organisational design, and continuous improvement. You combine strong analytical and governance capabilities with the ability to influence stakeholders at all levels and translate complex concepts into practical business outcomes.

An effective leader and communicator, you can balance strategic thinking with hands-on delivery, helping the organisation improve performance, strengthen governance, and successfully deliver business transformation.

Not sure you meet every requirement?

Research shows some people – particularly women and those from underrepresented backgrounds – may hesitate to apply unless they meet every criteria. At SGN, we value diverse backgrounds, experiences and perspectives.

If this role interests you but you’re not sure you tick every box, we’d still love to hear from you. You might be just who we’re looking for – now or in the future.

Why SGN?

SGN leads pioneering research and development for a net-zero energy system. Our innovative technologies are transforming the gas industry while keeping people safe and warm. We are an award-winning employer, including CCA Gold Awards for Great Places to Work and Inclusivity and Accessibility, and a proud Gold member of the Armed Forces Covenant.

About us | Benefits | Diversity and inclusion

If you require any accommodations or support during the application process, reach out to us. We're here to help ensure an inclusive and accessible experience for everyone.