Job Description

WorkCover Queensland is entering an exciting new chapter, guided by a renewed strategic focus and strong executive leadership shaping our 2030 Strategy. We’re embarking on an enterprise-wide transformation to strengthen our impact and continue making a positive difference in people’s lives.

The Opportunity

This is a high-impact role shaping transformation across our Core Claims business and 2030 strategy program. You will work across multiple initiatives to ensure connected, end-to-end business design, acting as a trusted advisor to the Chief Operating & Technology Officer (COTO) and senior leaders to guide complex design decisions and clearly articulate their impacts across cost, people and customer outcomes. Bringing an enterprise lens, you’ll translate strategy into clear, decision-ready insights, align stakeholders, and support informed decisions where trade-offs are required. As the program evolves, you’ll lead the shift from design to delivery and embedment; driving adoption, monitoring benefits, and adjusting course where needed to ensure intended outcomes are achieved.

About You

• 7+ years’ experience as a Business Architect, Business Analyst or Enterprise Architect with proven delivery on large-scale transformation initiatives
• Highly analytical with strong problem-solving capability; able to navigate ambiguity and translate complexity into clear, actionable insights
• Strong strategic capability supported by a delivery-focused approach
• Demonstrated collaboration, stakeholder management and influencing skills, with the ability to engage senior executives using credibility, diplomacy and evidence-based thinking
• Highly organised, able to operate across multiple initiatives and balance competing demands effectively
• Innovative and forward-thinking, with a passion for systems thinking, design thinking and continuous improvement

Why Join Us

Our vision is to be the best workers’ compensation insurer, making a positive difference to people’s lives and keeping Queenslanders working. At WorkCover, we deliver with heart, own our outcomes, work best together and stay open to what’s possible - and we’re looking for people who share these values

When you join us, you’ll benefit from:

• A purpose‑driven organisation where your work genuinely makes a positive impact on Queenslanders’ lives
• A collaborative and supportive team environment that values empathy, trust and working together
• Hybrid work arrangements that support flexibility and work–life balance
• Personalised learning and development opportunities to support your growth and career progression
• A holistic health and wellbeing program designed to support you both professionally and personally
• Industry‑competitive salaries
• A generous superannuation scheme, including co‑contribution
• Study assistance to support ongoing education and professional development

You can find out more about what it’s like to work with us by visiting Working at WorkCover Qld

How do I apply?

If this sounds like you, we’d love to hear from you. Applications close 4pm Wednesday 1st July 2026.

We are committed to ensuring WorkCover reflects the diversity of the Queensland community. We welcome applications from First Nations peoples, members of the LGBTQIA+SB community, people of all ages, people who are neurodivergent, people with disability, and people from culturally and linguistically diverse backgrounds.

Acceptance of applications submitted after advertising closes is at the discretion of the selection panel.

To ensure you have the best and most inclusive experience, please let us know if you require any reasonable adjustments or accommodations to help you confidently showcase your skills and potential. You can contact us at recruitment@workcoverqld.com.au or let our recruitment team know during your conversation with them.

Pre-employment checks will be conducted on all prospective employees. This includes a Right to Work in Australia Check, Police Check, Education Check, Reference Check, and where appropriate a Visa Check. The information provided will be treated as confidential in accordance with the Information Privacy Act 2009 (Qld). All permanent appointments are subject to a probationary period in accordance with our policy.