Job Description

The Business Applications Analyst’s role is to plan, design, develop, and launch efficient information systems and operations systems in support of core organizational functions. This individual will apply proven communication, analytical and problem-solving skills to help identify, communicate and resolve application issues in order to maximize the benefit of IT systems investments.

Essential Duties and Responsibilities

• These duties and responsibilities described below represent the general tasks performed on a daily basis; other tasks may be assigned.
• Lead in the planning, design, development, project management and deployment of new applications and enhancements to existing applications.
• Meet with decision makers, systems owners and end users to define business requirements, system goals, and identify and resolve business systems issues.
• Ensure compatibility and interoperability of in-house computing systems.
• Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving these systems.
• Research, review, recommend, schedule, and perform software improvements and upgrades.
• Perform cost-benefit and return on investment analyses for proposed systems to aid management in making implementation decisions.
• Provide orientation and training to end users for all modified and new systems.
• Exercise proven analytical and creative problem-solving abilities.
• Effectively prioritize and execute tasks in a high-pressure environment.
• Assists in the development of policies, procedures, and end users’ materials within the Business Applications area.
• Maintain clear, concise documentation of all activities.
• Promotes a team approach through practice and example.
• Seeks opportunities to support the agency and its operations.
• Strives to further knowledge base by attending educational opportunities.
• Works within the policies and procedures of CRMC.

Qualifications

Education and Experience

Minimum Required Education: Associate Degree

Preferred Education: Masters’ or Bachelors’ degree

• Experience in the design, development, and/or implementation of software and hardware solutions, systems, or products in the field of computer science, information science, management information systems, business administration, or a healthcare field is mandatory.
• 5-15 years (based on education requirements) recent IT experience in the design, development, and/or implementation and support of software and hardware solutions, systems or products.
• Experience with Business Applications or other related disciplines accompanied with strong computer skills may be substituted for a portion of the relevant IT experience.
• Preference will be given to candidates with prior Epic, Kronos, PeopleSoft, Forms on Demand experience for business related roles.
• Similarly, preference will be given for non-clinical related roles to those who possess experience pertinent to the subject area being considered.

Employee should be competent in position within 90-days of employment