Job Description

Job Location: Scranton, PA 18503
Position Type: Full TimeEducation
Level: 4 Year Degree
Travel Percentage: Up to 25%
Job Shift: Day
Job Category: Information TechnologyWho We Are:
Founded in 1902, Fidelity Bank has grown to meet the expanding financial needs of the communities it serves. Recognized both regionally and nationally for its exceptional client experiences, Fidelity Bank is an industry leader, embracing technology and continuously adding new products to best serve its clients.
Why Work at Fidelity?
For over 10 years, Fidelity Bank has been ranked as one of the area’s best banks by local and national publications. In addition, we have also been recognized as one of the best places to work! Part of our vision is to be the best bank for the community. In 2025, our bankers served over 4,100 hours of volunteer time and donated over $1.6 million to non-profit organizations within our markets. We are looking to hire top talent that will join our efforts to serve our community partners.
:Fidelity Bank is seeking a highly skilled Business Applications and Reporting Specialist to join our Information Technology Department. The ideal candidate is an effective communicator and collaborator with strong analytical abilities, exceptional attention to detail, and experience evaluating complex business processes, mapping workflows, and designing future‑state improvements. This role requires proficiency in Microsoft Office Suite, Power Platform (or similar automation tools), SharePoint, Teams, Copilot, Visio, IBM Cognos Analytics, Hyland OnBase, and project management software such as Asana. Any familiarity in banking systems, finance, marketing platforms, and CRMs is considered a plus. Candidates should be comfortable working with emerging technologies and AI tools to enhance efficiency and decision‑making. Experience with Fiserv or other core banking applications and Six Sigma or similar process improvement training is highly preferred.