Job Description

WELLTOWER – REIMAGINE REAL ESTATE WITH US

At Welltower, we’re transforming how the world thinks about senior living and wellness-focused real estate. As a global leader in residential wellness and healthcare infrastructure, we create vibrant, purpose-driven communities where housing, healthcare, and hospitality converge. Our culture is fast-paced, collaborative, and endlessly ambitious—guided by our mantra: The only easy day was yesterday.

We’re looking for bold, independent thinkers who thrive on challenge, embrace complexity, and are driven to deliver long-term value. Every team member is empowered to think like an owner, innovate fearlessly, and lead from where they stand. If you're passionate about outcomes and inspired by the opportunity to shape the future of healthcare infrastructure, we want you on our best-in-class team.

ABOUT THE ROLE

The Business Applications Manager – Voyager will oversee the implementation, optimization, and ongoing support of Welltower’s Yardi Voyager platform and its associated modules. This leadership role is responsible for guiding a team of analysts and specialists to deliver scalable, compliant, and efficient Voyager solutions that improve operational workflows, enhance property accounting, and drive business efficiency.

The ideal candidate will combine deep Voyager expertise, people leadership experience, and proven success in managing cross-functional projects in high-demand, performance-driven environments.

KEY RESPONSIBILITIES

• Team Leadership & Development
  - Lead, mentor, and develop a team of analysts and specialists focused on Yardi Voyager and associated modules.
  - Foster collaboration, accountability, and innovation across the team.
• Strategic Direction & Implementation
  - Partner with AVP, Operations–Business Applications and senior leadership to define and execute Voyager strategy.
  - Oversee Voyager design, configuration, and optimization across property accounting, operations, and investment management.
  - Manage project portfolios and resource allocation to meet organizational priorities.
• Operational Excellence & Training
  - Oversee the development and rollout of comprehensive Voyager training programs across multiple mediums.
  - Establish governance, best practices, and QA processes to ensure high system reliability, compliance, and user adoption.
  - Monitor and measure system performance and ROI, providing regular reporting to senior leadership.
• Collaboration & Vendor Management
  - Partner with internal stakeholders, external consultants, and vendors to ensure successful Voyager deployment and ongoing enhancements.
  - Collaborate with IT, Operations, and Finance teams to integrate Voyager data into broader business processes.
• Compliance & Risk Management
  - Ensure Voyager system changes are executed within SOX and audit compliance standards.
  - Conduct and oversee regular audits for user access and segregation of duties.
  - Anticipate and mitigate risks, dependencies, and impediments across projects.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of this employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice.

TRAVEL

Out of area and overnight travel may be expected.

MINIMUM REQUIREMENTS

• Bachelor’s degree in accounting, business, real estate, computer science, or related field.
  • Master’s degree in business administration or information systems preferred.
  • Agile, Six Sigma, or PMP certification strongly preferred.
• 8+ years of professional experience with Yardi Systems, preferably with a focus on Voyager and property accounting.
  • 2–3+ years of direct management experience leading application or technology teams.
  • 4+ years of project management or program leadership experience.
  • Proven success with Voyager implementation, workflow optimization, and integration across modules.
  • Experience with modules such as Commercial, Residential, Senior Housing, Payscan, Investment Accounting, Fixed Assets, Construction Manager, and others strongly preferred.
  • Familiarity with SOX compliance and audit practices required.
• Strong understanding of property accounting, Yardi workflows, and business process design.
  • Demonstrated ability to lead cross-functional project teams and manage portfolios of work.
  • Excellent interpersonal, conflict management, and communication skills.
  • Ability to drive change management, user adoption, and application governance.
  • Strong documentation, reporting, and presentation skills.

Employment is contingent upon the successful completion of a background check, drug screening, and verification of employment, education, and other credentials relevant to the position.

WHAT WE OFFER

• Competitive Base Salary + Annual Bonus

• Generous Paid Time Off and Holidays

• Employee Stock Purchase Program – purchase shares at a 15% discount

• Employer-matching 401(k) Program + Profit Sharing Program

• Student Debt Program – we’ll contribute up to $10,000 towards your student loans!

• Tuition Assistance Program

• Comprehensive and progressive Medical/Dental/Vision options

• Professional Growth

• And much more!  https://welltower.com/newsroom/careers/

ABOUT WELLTOWER

Welltower® Inc. (NYSE: WELL) an S&P 500 company, is the world's preeminent residential wellness and healthcare infrastructure company. Our portfolio of 1,500+ Seniors and Wellness Housing communities is positioned at the intersection of housing, healthcare, and hospitality, creating vibrant communities for mature renters and older adults in the United States, United Kingdom, and Canada. We also seek to support physicians in our Outpatient Medical buildings with the critical infrastructure needed to deliver quality care.

Our real estate portfolio is unmatched, located in highly attractive micro-markets with stunning built environments. Yet, we are an unusual real estate organization as we view ourselves as a product company in a real estate wrapper driven by relationships and unconventional culture.

Through our disciplined approach to capital allocation powered by our data science platform and superior operating results driven by the Welltower Business System, we aspire to deliver long-term compounding of per share growth and returns for our existing investors – our North Star.

Welltower is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. EOE/AA. Minority/Female/Sexual Orientation/Gender Identity/Disability/Vet