Job Description

Job Title: Business Applications Architect

Group/Team: Information Technology Shared Services

Reports to: Director, Business Applications

Location: Remote

Employment Type: Full-time, Salaried

Travel Requirements: <10%

WHO WE ARE

The Opus Group is a purpose-built network of leading marketing agencies that deliver world-class experiential, event, and brand solutions. The Opus Group’s industry-renowned, highly-awarded agencies, including Opus Agency, MAS, and Verve, provide scalable, end-to-end solutions designed to drive action and impact. With a global footprint and specialised expertise, The Opus Group partners with over 70 global companies, including the world’s most influential brands.

WHAT WE ARE LOOKING FOR

The Business Applications Architect will serve as a key technical leader responsible for designing, expanding, and governing scalable enterprise application solutions across a growing global organization. This role will own the technical architecture and data strategy for our primary enterprise platforms, specifically Salesforce and native ecosystem solutions like Certinia (PSA and Financial Management Cloud), while bridging business needs with high-performing technical design.

We’re looking for an experienced architect who brings deep technical expertise in Salesforce architecture, financial and operational system design, and platform governance. You will partner closely with internal leaders across Operations, Finance, Services Delivery, as well as external implementation partners, to drive major business transformations. The ideal candidate blends strategic architectural vision with hands-on technical problem-solving and a proactive approach to system integrity.

YOU SHOULD HAVE

• 5–8+ years of hands-on experience designing, building, and architecting solutions within the Salesforce ecosystem.
• Experience architecting native Salesforce applications, ideally including Certinia (PSA/ERP) or comparable native solutions.
• Track record of designing data models, delivering large-scale platform implementations, and supporting system integrations via integration frameworks and middleware.
• Deep knowledge of Salesforce architecture, data modeling, security/sharing rules, Apex, LWCs, and declarative automation.
• Hands-on experience with native AppExchange applications and integrations (e.g., DocuSign CLM, SurveyVista, middleware).
• Proven ability to translate complex business requirements into scalable technical designs and architecture artifacts.
• Experience guiding external implementation partners and technical teams to enforce architectural standards.
• Strong communication and stakeholder management skills, with the ability to articulate technical tradeoffs to non-technical partners.
• Salesforce Application Architect, System Architect, or relevant Certinia certifications preferred.

ESSENTIAL RESPONSIBILITIES

• Own the overarching technical design, data architecture, and scalability of the Salesforce and Certinia environments, ensuring alignment with enterprise strategy and initiatives.
• Lead technical architecture and implementation efforts for new Certinia modules (e.g., Services Estimator, Financial Management Cloud) and other Salesforce platform expansions.
• Design, implement, and maintain custom Salesforce data models, complex automation Flows, and bi-directional integration frameworks (e.g., asynchronous APIs, webhooks, etc.) to seamlessly connect Salesforce with enterprise systems.
• Collaborate with business stakeholders across multiple departments to translate requirements into technical blueprints, data models, and solution designs.
• Provide technical governance, design reviews, and oversight for external partners and internal teams.
• Enforce architectural standards, security controls, release management procedures, and data governance best practices.
• Serve as the technical escalation point for complex platform issues, performance optimization, and system refactoring.
• Partner with the Director of Business Applications to shape the technical roadmap, evaluate new technologies, and drive the technical design and delivery of large-scale enterprise projects.

COMPETENCIES

• Ability to design scalable, forward-thinking technical solutions aligned with long-term business goals.
• Broad technical mastery across the Salesforce platform, native apps, and enterprise business processes.
• Strong analytical and problem-solving skills with the ability to diagnose complex issues and evaluate technical tradeoffs.
• Clear written and verbal communication across both technical teams and non-technical business leaders.
• Commitment to platform health, data governance, security controls, and solution quality.
• Collaborative mindset with a track record of guiding partners, supporting engineering teams, and building cross-functional trust.

WHAT YOU CAN EXPECT IN RETURN

• Full time position
• Opportunities for growth and development
• Health & Dental Insurance (choice of plans)
• 100% Employer paid short-term disability and life insurance
• Opportunity to elect additional life insurance and LTD insurance at employee expense
• Paid parental leave
• Opportunity to contribute pre-tax dollars to flexible spending accounts
• 401(K) with employer match
• Remote working flexibility
• Generous time off

HOW WE’LL TAKE CARE OF YOU

Our job titles may span more than one career level. The starting salary for this role is between $90,000 and $105,000. Our salary ranges are based on third-party national average market compensation analysis. The actual salary is dependent upon many factors, such as: training, transferable skills, work experience, business needs, and market demands. The salary range is subject to change and may be modified in the future.

NOT SURE IF YOU SHOULD APPLY?

Studies show that those identifying as under-represented individuals might have talked themselves out of applying at this point. Don’t worry about checking every single box. At The Opus Group we are dedicated to building a diverse, inclusive, and authentic team – so if you’re excited about this role, but your past experience doesn’t align perfectly with every single qualification in this job description, we encourage you to apply anyway. You may just be the right candidate for this role or we may have other roles that better align with your skillset.

PHYSICAL REQUIREMENTS

Individuals will be required to sit for the majority of the day and may be required to stand as needed. May require ability to ambulate primarily on a level surface for periodic periods throughout the day. Individuals may be required to travel via airplane, train, taxi, car and/or other means of transportation, as needed.

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.

OTHER DUTIES AND ACKNOWLEDGEMENT

The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the employee/ candidate a general sense of the responsibilities and expectations of the position. Duties, responsibilities, and activities may change at any time with or without notice. This does not create an employment contract, implied or otherwise, other than an "at will" relationship. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

The Opus Group does not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided based on qualifications, merit, and business need. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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