deugro

Business Application Support Specialist

deugro  •  Manila, PH (Onsite)  •  3 hours ago
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Job Description

Business Application Support Specialist

Location: Manila, Philipines

The deugro group is an umbrella organization for various companies, all of which operate in different areas of project logistics, with 1,500+ specialist employees worldwide. Having 70+ offices located in more than 40 countries, we are strategically placed to service our clients across road, rail, ocean and air freight. Coupled with our supply chain logistics expertise, deugro group are a true logistics expert of choice.

Under the umbrella of deugro group, we cover all corporate functions such as accounting and finance, human resources, business processes, IT, consolidation, marketing and QHSES. Our specialized service areas ensure the successful and smooth operation of the group.

Become a part of our talented deugro team, as we look for a Business Application Support Specialist in Manila, Philipines.

Key responsibilities:

Collaborate with internal stakeholders to ensure alignment with data quality requirements

Supports all TMS-related matters, with the main focus on CargoWise areas: Forwarding, Customs, Finance and Warehouse

Resolves and coordinates tickets in the customer ticketing system (KACE)

Develop a thorough understanding of CargoWise work instructions to effectively guide and support users and customers.Organizes and supports regular tasks around CargoWise

Works on TMS-related projects

Provides regularly scheduled project updates

Supports cross-functional activities, as requiredRaises tickets with the software provider, as requiredComply with data quality metrics compliance rulesMaintain and edit documentation for support processes and compliance audits

Skills, knowledge and expertise:

Successfully completed university degree or equivalent education

2 + years experience in CargoWise support functions (Forwarding/Customs/Warehouse/Finance modules)

Design solutions independently and collaboratively

Apply strong Excel and Word skills in daily work

Freight forwarding experience/knowledge is an advantage

Ability to work using own initiative, prioritize workload accordingly and develop knowledge to apply data across multiple countries

Self-motivated, team player, detail-oriented and organizeExcellent communications skills with colleagues as well as external customersWillingness to work on shifts and during holidays/rest days if neededGood English skills

What makes us the ideal choice?

A family-owned enterprise established in 1924, has evolved into a leading global specialist in project freight forwarding. Our expertise spans various cargo types including break bulk, out of gauge, dangerous goods, and oversized shipments. Complementing our core services are affiliated entities specializing in transport engineering solutions, global ocean transportation, and specialized transportation assets.

We take pride in our commitment to employees, offering opportunities for long-term career growth, hybrid work arrangements, and flexible scheduling options

We eagerly seek candidates who possess enthusiasm, passion, and innovative thinking, valuing their ability to translate ideas into action through dedication rather than solely relying on their resume or career history.

deugro (Philippines) Inc.

Ver De Jesus

6th Floor Paz Madrigal Plaza, Finance St. corner. Industry St.,, Muntinlupa City 1780 PHL

www.deugro-group.com

deugro

About deugro

deugro is a highly specialized freight forwarder with a strong focus on turnkey logistics solutions for industrial projects. It has a proven track record in successfully executing projects of any magnitude, even under the most challenging conditions and requirements.

deugro focuses wholly on identifying and solving clients’ specific needs with unique tailor-made solutions to fulfill all requirements. To deliver the best in both cost and performance, deugro serves as an extension of its clients in their respective supply chains. It provides ocean and inland waterway freight services, road and rail transportation as well as air freight to almost any destination.

Thanks to a vast network of more than 70 company-owned offices in over 40 countries, deugro leverages comprehensive and in-depth expertise around the world to deliver on its promise.

deugro was founded in 1924 in Frankfurt am Main, Germany and is a family-owned enterprise in its third generation, with nearly a century of experience in the logistics industry. Today, deugro is an independent company of the deugro group, which is comprised of several companies focusing on project freight forwarding, ocean transportation of heavy lift and project cargo, transport and marine engineering as well as heavy haulage equipment operating.

Privacy Policy: https://deugro.com/legal-policies-privacy/privacy-policy/

Imprint (“Impressum”)

This imprint contains all necessary information for our web presence on deugro.com as well as for our web presence on LinkedIn.

Dehoco License AG

Huobstrasse 3

8808 Pfaeffikon SZ

Switzerland

Represented by:

Mrs. Natalie Press-Poole

Mr. Thomas C. Press

Contact:

Phone: +41-43-211-10-40

E-Mail: info@deugro.com

Statutory Seat:

Freienbach, Switzerland

Commercial Register:

Schwyz, CHE-114.541.969

VAT Number:

CHE-114.541.969

Responsible for editorial content:

Sascha Gohlke

DEHOCO (Deutschland) GmbH

Martinistrasse 34

28195 Bremen

Germany

Industry
Transportation & Logistics
Company Size
1,001-5,000 employees
Headquarters
Pfäffikon, CH
Year Founded
1924
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