Job Description

What We Do

For over 160 years, the International Committee of the Red Cross (ICRC) has worked with people affected by armed conflict and other situations of violence around the world. As a neutral, impartial and independent humanitarian organization, the ICRC protects and assists those affected, promotes respect for international humanitarian law (IHL) and upholds the Fundamental Principles of the International Red Cross and Red Crescent Movement. Today’s conflicts are increasingly protracted and intersect with climate risks, economic shocks and other systemic crises. Poverty and vulnerability are progressively concentrated in fragile and conflict-affected settings, threatening progress towards development goals and reinforcing the need for complementary humanitarian and development responses.

In this context, humanitarian funding is under pressure and remains highly concentrated, underscoring the importance of diversifying funding sources and improving the quality, predictability and stability of income. Development actors and International Financial Institutions (IFIs) have become central actors in fragile and conflict-affected environments, with mandates, instruments and technical capacity that can reinforce the ICRC’s protection and assistance role over the longer term. The Multilateral & Bilateral Institutions (MBI) Unit within the Resource Mobilisation (REM) Division contributes to the ICRC’s effort to optimize resource mobilization from public sector entities and to position the ICRC as a partner of choice in settings of fragility, conflict and violence.

Context of the Position

The CFO Department project delivery is undergoing a significant transformation, moving from nine workstreams to three core workstreams — Global APO, Planning & Analytics, and Integration & Applications. Under the Financial Transformation Unit, where the capacities of data & analytics, process ownership, learning & knowledge, and technology sit, the new model aims to simplify, accelerate, and better govern evolutive maintenance and development initiatives.

By leading one of the three core workstreams, Business Application Owners play a central integrator role between business, process, technology, and people — ensuring delivery, alignment, and constructive collaboration across finance, T&I, GSS, and other operational stakeholders. This role is well-suited to someone comfortable taking initiative, collaborating diplomatically, organizing work effectively, and helping move projects forward in the ICRC's multicultural, interconnected environment.

This particular position is for a profile with a high technology affinity in the area of advanced analytics and data science, bringing specialized fintech and state-of-the art AI knowledge to CFO Department and support colleagues and teams with designing and implementing advanced analytical and data science-based applications and pipelines.

Purpose of the Position

The Business Application Owner (BAO) supports the CFO Financial Transformation Unit by:

• Managing a portfolio of technologies used across the CFO Department and providing functional L2 expertise where needed.
• Co-leading the Integration & Applications workstream, driving delivery of evolutive maintenance and development projects (“use cases”) under the CFO SAFE framework.

The BAO is a key actor in ensuring that business needs, technical teams, and process owners stay aligned — and that change lands constructively across all stakeholders.

Main Duties & Responsibilities I

Operational – Technology & Support

• Serve as backup Functional Support for a selected set of CFO applications.
• Liaise with GSS/T&I support teams to troubleshoot and escalate issues.
• Ensure correct allocation and tracking of CFO technology licenses in collaboration with Procurement and T&I Product Owners.
• Coordinate with shared services and field/Manila experts who use the applications.
• Oversee and steer the evolution of maintenance performed by T&I.

Main Duties & Responsibilities II

Change – Workstream Leadership & Project Delivery

• Co-Lead the Integration & Applications workstream, acting as Business Analyst, Analytical Expert and Business Project Manager.
• Drive the workstream backlog: define, prioritize, and structure use cases with BPOs, Financial Architects, GPOs, and T&I counterparts.
• Organize and convene relevant stakeholders for each use case (often cross-departmental).
• Represent the business side of development efforts in partnership with T&I Project Managers and Architects.
• Proactively identify dependencies, risks, and coordination needs across the end-to-end chain (finance, procurement, field, etc.).
• Contribute to improved governance and clarity of roles across project teams.

Desired Skills & Profile

What we are looking for: An inspired leader, not just an operator — someone who takes initiative, drives work forward, and can navigate complex dynamics with maturity and diplomacy. A person well versed in the new world of advanced analytics / data science with a focus on financial technology and artificial intelligence.

Skills & Behaviours

• Strong self-starter: proactive, autonomous, and comfortable stepping into ambiguity.
• Excellent stakeholder management and diplomatic skills; able to “unstick” difficult dynamics constructively.
• Ability to structure work, coordinate actors, and bring clarity in a multi-stakeholder environment.
• Solid project management capabilities (agile/SAFE experience is a plus).
• Curious, adaptable, and willing to learn new systems and processes quickly — including hands-on work when needed.
• Comfortable working across business, process, and technology teams.
• Strong communication skills and an ability to engage others around solutions.

Technical Background

• Experience in financial systems, application management, business analysis, or related digital transformation activities.
• In-depth knowledge of data science concepts, technology and methods with a particular focus on financial use cases. An advanced university degree in mathematics, information technology (focus on artificial and business intelligence and advanced analytics), econometrics, statistics or other data science-related subject matter is a plus.
• Familiarity with ERP systems, data integrations, or finance-related tooling (PeopleSoft, data warehouse, Anaplan, etc.) is an asset — but not a blocker for the profile.

Additional Information

• Location: Geneva, Switzerland
• Type of contract: Open-ended
• Grade: C1
• Activity rate: 100%
• Start date: ASAP Q1 2026
• Hiring manager: Wolfgang Schwerdt
• Recruiter: Tejal Pradhan
• Application deadline: Friday, 27 February 2026

The ICRC values diversity and is committed to creating an inclusive working environment. We welcome applications from all qualified candidates.

Our values

At the ICRC, we value impact, collaboration, respect, and compassion. We seek candidates who demonstrate behaviors based on these shared values. For more information on the ICRC values, please visit this page.