Job Description

Business and Operations Specialist

Spring Forward Family Centre is seeking for a highly skilled and detail-oriented professional to fill the role of Business and Operations Specialist The ideal candidate will have a proven track record of excellence in managing business operations, employee performance, Excel proficiency and policy/procedure development with the help of AI.

Responsibilities:

Excel Proficiency:

• Develop, utilize and manage intricate workflows within the company using excel spreadsheets
• Improve company efficiency by 20% through the development of excel-based workflows and automations
• Troubleshoot and fix all errors in excel
• Train and support team members in leveraging Excel for their respective tasks.

Policy and Procedure Development:

• Lead the development, implementation, and continuous improvement of company policies and procedures.
• Collaborate with cross-functional teams to identify areas for process optimization and efficiency enhancement.
• Ensure compliance with industry regulations and standards.

Operational Efficiency:

• Identify and implement operational best practices to streamline workflows and enhance overall efficiency.
• Analyze business processes, identify bottlenecks, and propose solutions for improvement.
• Work closely with department heads to align operational strategies with overall business objectives.

Team Leadership and Collaboration:

• Provide leadership and guidance to a team of professionals, fostering a positive and collaborative work environment.
• Collaborate with various team members to ensure seamless communication and coordination of operational activities.
• Conduct regular training sessions to enhance the team's skills and knowledge.
• Manage team member growth and performance within the company.

Risk Management:

• Develop and implement risk management strategies to mitigate potential operational risks.
• Monitor and assess the effectiveness of risk mitigation measures, adjusting strategies as needed.

Communication and Reporting:

• Prepare and present regular reports to senior management, highlighting key performance metrics and operational insights.
• Communicate effectively with internal stakeholders to ensure a clear understanding of policies, procedures, and operational expectations.

Requirements:

• Bachelor's degree in Business Administration, Operations Management, or a related field.
• Proven experience 2-5 years in business operations management, with a focus on Excel proficiency and policy/procedure development.
• Advanced proficiency in Microsoft Excel, including the ability to create complex formulas, pivot tables, and macros.
• Strong analytical and problem-solving skills.
• Excellent leadership and communication abilities.
• Knowledge of industry regulations and compliance standards.
• Demonstrated success in driving operational efficiency and process improvement.

Benefits and Perks:

• Permanent Work from Home Set-Up
• Day Shift following Australian time and Weekends Off
• Leave Credits that can be used on your 3rd month
• Equipment Loan available on your 3rd month
• Monthly Wellness Reimbursements

Salary:

• 2-3 yrs experience 30-32k/mo
• 4-5 yrs experience 33-35k/mo
• 6+ yrs experience Negotiable

Start Date:

• ASAP

Process:

• Screening Interview
• In Depth Interview (Behavioural)
• Post Interview (Profiling)
• Job Offer

If you are a strategic thinker with a passion for optimizing business operations and possess a strong background in Excel and policy development, we invite you to apply for this challenging and rewarding position.