Job Description

Our Story & Purpose:

We’re Vancity, a member-owned credit union built on the principles of inclusion and social justice. Since 1946, our relentless commitment to these values has helped us challenge the status quo and break down barriers. We’ve made bold commitments to become net-zero by 2040 across all mortgages and loans, and we’re actively pursuing strategies in Indigenous banking and financial resilience for our members.

As the largest private sector Living Wage Employer in Canada, we’re proud to be consistently recognized as one of the country’s Top Employers. If you’re ready to join our team of 2,300 diverse individuals, access competitive rewards and benefits, and be part of a greater movement - apply today!

Your Role in Supporting Our Members:

As a Business & Commercial Lending Coordinator, you will play a critical role in supporting the delivery of exceptional service to our business and commercial members by ensuring loan documentation, funding, maintenance, renewals, and payouts are processed accurately and efficiently. Working closely with business banking teams, internal and external partners, you will help facilitate timely lending transactions while maintaining compliance with established policies, procedures, and regulatory requirements. We're looking for a detail-oriented, organized professional who thrives in a collaborative environment and enjoys balancing operational excellence with member-focused service.

This is a Full-time, Permanent role based at Vancity head office and will report directly to the Team Manager, Business and Commercial Banking Admin. While this position provides a hybrid work arrangement, you will be expected to be on-site for events and business demands.

How You'll Make an Impact:

• Processing business and commercial lending transactions including loan funding, construction draws, maintenance activities, and loan payouts in accordance with service standards and timelines
• Preparing accurate security documentation for new loans, amendments, renewals, guarantor releases, and related lending activities
• Funding approved loans and ensuring all required documentation is complete and accurate prior to disbursement
• Liaising with internal business partners and external partners regarding document preparation, registrations, funding, and administration requirements
• Administering letters of credit, renewals, associated fees, and Personal Property Registry renewals for business members
• Monitoring assigned loan applications and proactively managing documentation requirements to support timely member completion dates
• Processing loan maturity renewals, draw requests, CRM requests, monthly payments, payment amendments, and related loan servicing activities
• Preparing and administering reports for internal and external stakeholders
• Applying risk management, compliance standards, policies, procedures, and internal controls to support regulatory requirements and mitigate risk

What You’ll Bring to the Team:

• Post-secondary education in Business Administration, Finance, Commerce, or a related discipline, or an equivalent combination of education and experience
• Minimum 2-4 years of experience supporting lending operations, commercial banking administration, loan processing, or financial services administration
• Experience preparing and reviewing lending documentation and coordinating loan funding activities
• Knowledge of commercial lending products, security documentation, loan maintenance processes, and loan administration practices
• Strong understanding of regulatory, compliance, and risk management requirements within a financial services environment
• Exceptional attention to detail with the ability to manage multiple priorities and deadlines in a fast-paced environment
• Strong written and verbal communication skills with experience collaborating effectively across departments and with external partners
• Proficiency with lending systems, Microsoft Office applications, and reporting tools
• Completion of financial services, lending, or banking-related courses or certifications is considered an asset

Extra Skills That Set You Apart:

• Experience supporting commercial lending portfolios within a credit union or financial institution
• Familiarity with loan security registrations, Personal Property Registry processes, syndicated loans, and letters of credit administration
• Knowledge of commercial lending platforms, T24, nCino, CRM systems, and workflow management tools

You’ll Thrive Here If You Are:

• Detail-Oriented - Consistently producing accurate work while managing complex lending documentation and transactions.
• Member-Focused - Committed to delivering exceptional service and creating positive experiences for business members.
• Collaborative - Building strong relationships with internal teams, legal partners, and stakeholders to achieve shared outcomes.
• Organized - Effectively prioritizing multiple activities and deadlines while maintaining high service standards.
• Accountable - Taking ownership of responsibilities while maintaining compliance and risk management standards.

We value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skills don't perfectly align with those listed.

What You’ll Earn:

This role offers a salary range of $55,300 to $68,250 per annum. The base pay offered may vary depending on factors such as relevant qualifications, skills, previous experience, and internal equity. As part of our total rewards package, employees may also be eligible for our annual incentive program, subject to program eligibility requirements.

Why You’ll Love Working Here:

A career at Vancity is more than just a job, you’re joining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay, we offer a comprehensive total rewards package to ensure our employees are empowered to thrive:

• Living Wage Employer: We’re the largest private-sector Living Wage Employer in Canada and consistently ranked among Canada’s Top Employers.
• Customizable Benefits: Permanent employees receive flexible benefit packages that can be tailored annually to meet evolving needs.
• Generous Vacation: New employees start with 3-4 weeks of vacation per year, with additional days earned over time.
• Extra Stat Holidays: In addition to BC’s 11 statutory holidays, we offer 2 extra days, plus care days for personal or family illness.
• Immediate Health Coverage: Health and dental benefits begin on your hire date, with three levels of coverage to choose from.
• Defined Benefit Pension: Our retirement plan provides a guaranteed income for life, recognizing that retirement looks different for everyone.

Vancity Talent Programs:

Vancity supports an inclusive hiring process for candidates who self-identify as Indigenous, Black, or Trans. With special permission from the BC Human Rights Commissioner, this initiative provides access to career development opportunities, prioritized job screening, and feedback. Any information you choose to share will be stored securely and used only for recruitment and career development connected to this initiative, in line with the BC Personal Information Protection Act (PIPA). For details, please see our dedicated Talent Programs job posting.

At Vancity we’re committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can truly represent, understand and respond to our community needs and deliver on our member experience.

We are also committed to an inclusive, barrier-free and accessible recruitment experience for all candidates. If you require any accommodations or support at any stage of the recruitment process (including the application stage), we encourage you to let us know by contacting our Talent Acquisition team at recruitment@vancity.com. We’re here to work with you to ensure your needs are met promptly and effectively. All requests will be handled with the utmost respect and confidentiality, so you can participate fully in the process.