Job Description
About the Role
We are seeking a highly organized and proactive consultant to provide direct support to one of the client's practice leaders. This role is ideal for someone who thrives in a dynamic environment, excels at building processes from the ground up, and is comfortable wearing multiple hats across process improvement, template creation, and general operational support.
The position is not customer-facing and focuses solely on internal support. It may grow into a broader operations role, depending on performance and evolving business needs.
Key Responsibilities
- Collaborate closely with the Practice Leader to build and document internal processes and workflows
- Develop templates, SOPs, trackers, and internal documentation using Microsoft tools
- Assist with project coordination, follow-ups, and task tracking to support strategic initiatives
- Use tools like Microsoft Visio or Lucidchart for process mapping and visualization
- Prepare internal reports or summaries as needed
- Maintain confidentiality while working with sensitive company information
- Identify and implement improvements to streamline operations
- Support ad hoc administrative and operational tasks
Preferred Qualifications
- Proven experience in process building, operations, executive assistance, or project coordination
- Advanced proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
- Familiarity with Visio or Lucidchart for workflow design
- Strong organizational skills and attention to detail
- Excellent written and verbal communication skills
- Comfortable working independently with minimal supervision
- Prior exposure to or interest in AI tools is a plus and may open the door to expanded responsibilities
Working Hours
- Must be able to work during U.S. time zones
Nice to Have
- Experience in professional services, consulting, or accounting environments
- Familiarity with workflow automation or AI tools (bonus)
