Job Description

DT Professional Services is seeking a full-time Business Analyst / Data Analyst to join our onsite team in Norco, CA. The Business Analyst will support the Corporate Business Office by managing ERP user profiles, analyzing workload and operational data, and supporting various business and administrative processes. This position will assist with document management, records tracking, reporting, and technical documentation related to DoD and Navy business operations. The ideal candidate will be detail-oriented, technically proficient, and comfortable working with stakeholders at all levels to support continuous process improvement and informed decision-making.

Responsibilities:

• Assist in the administration and maintenance of Records Management, Forms Management, Directives Management, and External Agreements Programs.
• Manage and update office documentation tracking systems, SharePoint sites, and intranet content.
• Provide administrative support using Microsoft Office and Adobe tools to meet daily operational needs.
• Support business process meetings, teleconferences, and Continuous Process Improvement (CPI) events.
• Provide support to command business and investment programs, health assessments, and customer satisfaction surveys.
• Support the Navy ERP office through user profile management, training coordination, Helpdesk ticket submission (HEAT), and maintenance of business rules.
• Coordinate business-related data calls, consolidate and analyze information, and prepare data for release after appropriate internal approvals.
• Collect and analyze workload planning, execution data, and operational metrics to assess direct and indirect project performance.
• Liaise with command stakeholders for conference submissions, communications, and data gathering.
• Assist in the development of training materials for internal business processes.
• Revise, organize, and proofread technical documents in accordance with Navy and Headquarters standards.
• Prepare technical and administrative documentation, including SOPs, white papers, policies, and ad hoc reports.
• Collaborate in the development and editing of procedural documentation, reports, and related materials.
• Provide technical support to division programs including MOUs, MOAs, action reports, and POA&Ms.
• Maintain and update data and document repositories for all division programs and ensure compliance with current directives.

Basic Qualifications:

• Active DoD Secret Clearance.
• High school diploma or equivalent.
• 3+ years of experience in business analysis or data analysis in a government, military, or ERP environment.
• Proficiency with Microsoft Excel, Word, SharePoint, and business intelligence or reporting tools.
• Understanding of ERP systems and business operations within a DoD setting.
• Strong organizational, analytical, and communication skills.
• Ability to manage multiple tasks and work independently with minimal supervision.

Preferred Qualifications:

• Associate or bachelor’s degree in Business, Data Analytics, or a related field.
• Experience with Navy ERP and HEAT ticketing systems.
• Familiarity with DoD/Navy documentation standards and processes.
• Experience developing SOPs, policy documents, and technical documentation.
• Understanding of CPI or Lean Six Sigma concepts.
• Prior support of NSWC, NAVSEA, or other DoD organizations.

The compensation for this position: $25.00 hourly

More about DT Professional Services:

We’re looking for driven individuals to contribute to our talented & innovative team! At DT Professional Services, we offer insurance benefits that include medical, dental, and vision coverage, life insurance, long & short-term disability, 401(k) retirement plans (with employer match), tuition & certificate reimbursement, along with paid time off (vacation/sick/holidays). We are happy to to offer growth opportunities for you to grow in your career - your success is our success!

DT Professional Services is a HUBZone certified Small Business; highly experienced in building award-winning custom software solutions. Established in 2013, we bring over a decade of experience delivering technology services and solutions that specialize in web & custom application development, project & program management, mobile & cloud computing services.

Our Mission is to provide cutting-edge, customer-oriented technology solutions that maximize value, drive engagement, and empower your business. We do this by employing talented & driven individuals who share the same goals and excitement for the work we do. DT Professional Services believes in fostering collaboration, career growth and building lasting relationships with our employees.