Job Posting End Date:
Worker Type:
Maximum Term/Fixed Term (Fixed Term)
ABOUT THE JOB:
Gathering, documenting and validating business requirements
Ensuring traceability across change initiatives
Writing workflows and process documentation
Performing data analysis to support decision-making
Producing reporting, metrics, and dashboards
Identifying inefficiencies and redundant processes
Recommending improvements across Workplace streams
Driving process automation and tool consolidation
Supporting operational and process-driven activities
Aligning productivity opportunities with organisational goals
Maintaining continuity in tracking and delivery outcomes
YOUR SKILL AND EXPERIENCES:
Experience
Strong communication and presentation skills
Managing stakeholders at different levels in dynamic enterprise settings
Skilled in identifying stakeholders, gathering requirements, and tracing them through testing and acceptance
Experience working across multiple technology platforms and environments
Proven ability to lead process improvement initiatives and drive operational efficiency
Familiarity with managing work items and documentation in tools like MS Planner, Confluence
Experience or interest working with Generative AI tools
Advanced Excel skills desirable but not mandatory
Experience in handling feedback loop from end customer is a plus
Essential capabilities
Communication – Clearly convey insights and recommendations to stakeholders
Stakeholder Management – Align requirements between multiple stakeholders and consult stakeholders where necessary
Product & Customer Mindset – Validate requirements using real user needs and business values
Change Management – Analyse impact, document new process and support change roll-out at enterprise level
Analysis – Interpret workflows and data to identify inefficiencies and improvements
Process Improvement – Lead automation, tool consolidation, and data-driven initiatives
Project Understanding – Apply knowledge of project management principles and practices
THE BENEFITS AND PERKS
1. Generous compensation and benefit package
2. Exciting career and development opportunities
3. Professional and engaging working environment
It's more than just a career at NAB!
We believe in people with people and dreams, and we want you to achieve your aspirations. More than just a career, NAB Vietnam offers you a flexibility to balance your work - life, the opportunity to grow as professionals, people and a complete set of well-being offerings. If you have an appetite to learn, grow and elevate others around you, this is the place for you.
IT'S MORE THAN MONEY
We naturally also provide a very competitive remuneration package but a career with us is about a lot more than money. We believe in people with ideas and dreams, and we want you to achieve your aspirations. We will work together to deliver exceptional products and outcomes that push the limits of our own aspirations. Our passion for creating value and exceeding our customers' expectations means we are constantly striving to redefine our standards of excellence. You will have our backing to develop and our encouragement to explore, realize and reach your full potential.
It's more than just a career at NAB!
We believe in people with people and dreams, and we want you to achieve your aspirations. More than just a career, NAB Vietnam offers you a flexibility to balance your work - life, the opportunity to grow as professionals, people and a complete set of well-being offerings. If you have an appetite to learn, grow and elevate others around you, this is the place for you.
IT'S MORE THAN MONEY
We naturally also provide a very competitive remuneration package but a career with us is about a lot more than money. We believe in people with ideas and dreams, and we want you to achieve your aspirations. We will work together to deliver exceptional products and outcomes that push the limits of our own aspirations. Our passion for creating value and exceeding our customers' expectations means we are constantly striving to redefine our standards of excellence. You will have our backing to develop and our encouragement to explore, realize and reach your full potential.
It's more than just a career at NAB!
We believe in people with people and dreams, and we want you to achieve your aspirations. More than just a career, NAB Vietnam offers you a flexibility to balance your work - life, the opportunity to grow as professionals, people and a complete set of well-being offerings. If you have an appetite to learn, grow and elevate others around you, this is the place for you.
IT'S MORE THAN MONEY
We naturally also provide a very competitive remuneration package but a career with us is about a lot more than money. We believe in people with ideas and dreams, and we want you to achieve your aspirations. We will work together to deliver exceptional products and outcomes that push the limits of our own aspirations. Our passion for creating value and exceeding our customers' expectations means we are constantly striving to redefine our standards of excellence. You will have our backing to develop and our encouragement to explore, realize and reach your full potential.
We're here to be the most customer-centric company in Australia and New Zealand. We’re focused on what matters most and here to support you with your banking needs in any way we can. We’re open for business.
Connect with us: www.nab.com.au/contact-us
