Job Description

____ UNITY _____ INTEGRITY _____ INNOVATION _____

About Us:

At TIG, we’re more than just a workplace; we’re a comm-unity.

We believe in fostering a supportive, collaborative, and high-performing culture where everyone can thrive.

Established in 2001, TIG Freight Management is one of Australia's leading providers of total freight management and logistics solutions.

www.tigfreight.com

What We Offer:

• Hybrid Working Arrangements
• Employee Assistance Program
• Free undercover parking
• Company Paid Parental Leave
• Novated Leasing
• Flexible Working Arrangements
• Team Socials
• Monday to Friday
• Our office is close to public transport - Auburn and Camberwell stations
• Genuine Career Progression
• Paid Birthday Leave!

About the role:

As a Business Analyst at TIG, you’ll play a key role in shaping and improving our technology
platforms by working closely with stakeholders across the business.

You’ll be responsible for understanding business processes, identifying opportunities for improvement, and translating business needs into clear, actionable requirements for our Technology team.

This role sits at the intersection of business and technology and is ideal for someone who enjoys
real collaboration, problem‑solving, and delivering practical outcomes.

The day looks like this:

• Engage with internal stakeholders to understand processes, challenges, and requirements
• Analyze current workflows and help design improved future‑state processes
• Write clear user stories, acceptance criteria, and supporting documentation
• Work closely with developers, testers, and product stakeholders during delivery
• Participate in Agile ceremonies such as sprint planning, stand‑ups, and reviews
• Support testing, UAT, and solution sign‑off to ensure business needs are met
• Maintain clear documentation, notes, and traceability throughout delivery
• Support business readiness and change impacts by ensuring stakeholders understand
  new or changed processes and system behaviour.

About YOU:

• You want career stability
• You want a well paced, friendly working environment
• You're known for your great customer service ethic
• You're thorough, and keep great, detailed notes in the system

These roles don't come up often and they're for people who want a stable, fun and happy place to be.

If you feel that this description reflects your current skill set and aligns with the kind of environment you thrive in, we'd love to hear from you.

In our hiring process, we prioritise both skills and personality, aiming to find a candidate who aligns well with our team culture.

Before formal application, we're open to discussing the role to ensure it aligns with what you're looking for. Don't hesitate to reach out to me - Alexandra on 0491 260 210, but don't wait too long to apply!

Agencies - no thank you - we got this :)

Successful candidates will have evidence of work rights in Australia and a clear and valid police record check prior to commencement.