Encora Inc.

Business Analyst-Transaction Banking Channels Development

Encora Inc.  •  Kuala Lumpur, MY (Onsite)  •  29 days ago
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Job Description

We are seeking a Business Analyst with Trade Operations experience to lead the implementation of our new Trade Finance System.

Key Responsibilities:

  • Project Oversight:
    Lead the end-to-end delivery of the Trade Finance System project, including gathering and documenting business requirements, reviewing functional specifications, preparing and executing UAT test scripts, and supporting implementation and post-production activities.
  • UAT Support:
    Drive UAT planning and execution, ensuring test cases reflect real-world trade operations scenarios and validating system functionality against business needs.
  • Stakeholder Collaboration:
    Work closely with Trade Operations, Product, Technology, and Compliance teams to ensure system requirements align with operational workflows and regulatory standards.
  • System Enhancements:
    Prioritize and manage system enhancements based on feedback from Trade Operations and other stakeholders, ensuring continuous improvement and operational efficiency.
  • Documentation & Compliance:
    Review trade finance documentation and transactions for accuracy and compliance with international trade regulations and internal policies.
  • Policy & Process Development:
    Contribute to the development and refinement of trade finance policies, SOPs, and best practices, incorporating system capabilities and operational insights.
  • Issue Resolution:
    Investigate and resolve operational issues related to trade finance transactions, ensuring timely and accurate processing.
  • Cross-Functional Coordination:
    Liaise with internal departments such as Risk, Compliance, and Operations to ensure seamless transaction processing and system integration.
  • Training & Enablement:
    Conduct training sessions for internal teams and clients on system usage and trade finance processes, leveraging operational expertise.
  • System Utilization:
    Use trade finance platforms to monitor, process, and report on transactions, ensuring alignment with operational procedures.

Requirements:

  • Education:
    Degree in Information Technology, Business, Finance, or related disciplines.
  • Experience:
    Minimum 3–6 years of experience, preferably in Trade Operations or Trade Finance, with exposure to system implementation or business analysis.

Skills & Competencies:

  • Strong analytical and problem-solving skills.
  • Experience in project management or system implementation is an advantage.
  • Deep understanding of Trade Finance products (e.g., Letters of Credit, Guarantees, Collections, Open Account, Financing).
  • Familiarity with trade operations workflows and regulatory requirements.
  • Excellent communication and stakeholder management skills.
  • Ability to manage multiple priorities and deliver under tight deadlines.
  • Proactive, detail-oriented, and results-driven.
  • Strong team player with self-initiative and adaptability.
Encora Inc.

About Encora Inc.

Encora is a global digital engineering company built for a new era of AI-powered businesses. Forged in Silicon Valley, we grew up serving digital natives who demanded speed, scale, and flawless experiences. Today, we bring that same DNA to enterprises worldwide, enabling speed and hyper-adaptability, moving them further along their quest to become more composable and agile.

With two decades at the convergence of Cloud, Data, and AI, we help organizations move beyond rigid, legacy models to become composable enterprises, through adaptive systems designed to sense change and reconfigure in real time.

More than 9,500 engineers, designers, and domain experts across the Americas, Europe, India, and Southeast Asia give Encora the ability to combine nearshore agility with global scale. Backed by Advent International and Warburg Pincus, we deliver innovation acceleration and modernization across industries, powered by Encora AIVA™, our orchestration platform for AI-native engineering.

We believe the future won’t be built by humans or machines alone, but by human creativity amplified by limitless machine intelligence. At Encora, that’s how we help our clients build fast and adapt faster.

Industry
IT & Software
Company Size
5,001-10,000 employees
Headquarters
Santa Clara, California
Year Founded
Unknown
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