Job Description

Are you a flexible team player who’s ready to grow with us and take things to the next level? Then this role at Fenix Outdoor Logistics (FOL) might be just the right next step in your career!

This full-time permanent position is based at our logistics center in Ludwigslust.

As a Business Analyst and Tech Solution Owner, you are responsible for the functional and technical development of assigned solutions and ensure they align with business requirements. You prepare the organization for system go-lives and new feature releases, conduct UAT with business owners and super users, and provide training and documentation to support effective process execution.

In this role, you act as the main contact for Fenix Tech and external suppliers, manage license and maintenance costs, and collaborate closely with admins and super users to ensure strong system adoption. You also support change management and ensure a smooth transition of new solutions into business operations.

Fenix Outdoor Logistics GmbH is the central logistics service provider for Fenix Outdoor International AG. From our modern logistics center in Ludwigslust, we supply all Globetrotter stores and e-commerce customers with goods on a daily basis, and we handle global B2B and B2C shipments for the group’s brands. As a dynamic team, we continuously drive the development and automation of our site forward.

What you can expect

• Coordinate with admins and super users to ensure consistent solution usage across teams.

• Deliver training and documentation to support business process execution.

• Monitor and manage solution performance and user feedback.

• Support the development and maintenance of user guides and training materials.

• Participate in projects as the solution expert and ensure alignment with business goals.

• Act as liaison between business units, IT operations, and suppliers.

• Ensure compliance with internal standards and external regulations.

• Track and report on solution-related costs and performance metrics.
  

What you bring to the table

• Strong understanding of business processes and technical systems.

• Ability to translate business needs into technical requirements.

• Experience in managing software solutions and vendor relationships.

• Excellent communication and documentation skills.

• Analytical thinking and problem-solving capabilities.

• Familiarity with change management and training delivery.

• Willingness to travel occasionally for work.

• As a Solution Owner, you may coach super users and admins to develop their capabilities.
  

What’s in it for you

• An exciting and challenging job in a forward-looking company culture

• A varied and interesting role as member in a dynamic team and modern location

• A family-friendly workplace

• Company pension plan, bike leasing, Globetrotter discounts, and access to a mental health provider

• An international working environment where openness is a must

• A company that cares deeply about success—not only for the business, but also for society and our planet

We look forward to getting to know you!

When you click on “Apply now,” you will be redirected to the Teamtailor platform, which operates the platform on our behalf.

Fenix Outdoor is committed to continually striving to create and promote a diverse and inclusive workplace for all employees. We provide equal employment opportunities. Our goal is to create a safe, fair and friendly work environment where everyone feels welcome and can thrive.