Job Description

This position leads User Acceptance Testing (UAT) globally across Oracle ERP, SFCC, WMS, and related systems, and oversees troubleshooting and system upgrades to support evolving business needs. It supports Oracle initiatives by ensuring Global Systems requirements are clearly defined and delivered through effective functional design. The role owns and maintains Standard Operating Procedures (SOPs) for Order Management processes to ensure global consistency and accuracy. It also coordinates testing activities across six regions and partners closely with IT, project teams, and business stakeholders to deliver high‑quality system solutions. This position reports to the Global Systems ERP Manager.

Essential Functions and Key Responsibilities:

• Coordinate with project workstreams and application teams to develop, maintain, and execute test cases aligned to functional requirements.
• Drive innovation in QA through AI, evaluate and implement AI‑assisted test automation.
• Maintain test plans and regression test suites for NAM/Global projects, updating as new system enhancements are released.
• Lead UAT planning, including schedules, resource allocation, timelines and milestone management.
• Work with cross‑functional teams, Oracle users, warehouse teams and IT to plan and execute UAT across regions within agile/scrum cycles.
• Manage UAT timelines based on regional resource availability and business priorities.
• Ensure Oracle ERP UAT environments reflect current configurations, job schedules, product data, costing, pricing and inventory.
• Triage and analyze supply chain and order management issues reported by business teams to determine root cause (defect, enhancement, or user error).
• Collaborate with IT, Global Business Test Leads, and test analysts to track testing activities, traceability, status updates and Quality Center maintenance.
• Develop and communicate KPIs related to regression testing, UAT progress, and open issues.
• Review global SIT/UAT results and verify requirement traceability.
• Log defects and issues, assess risks, and drive timely resolution with IT and project management.
• Support additional Oracle Supply Chain and Order Management initiatives as assigned.
• Performs other related duties and assignments as required.

Knowledge and Skills Requirements:

• Excellent written and verbal English communication skills; able to interact effectively at all organizational levels
• Excellent organizational, planning, and independent‑working skills.
• Ability to build effective working relationships across teams.
• knowledge of oracle EBS modules (Purchasing, Inventory, order management, Work in process, AP & AR).
• Knowledge of Middleware systems like Informatica
• Knowledge of warehousing systems.
• Proficiency in Microsoft Office Suite (Word, Excel, OneNote, Outlook, PowerPoint, Access, Project, Teams).
• Experience with reporting tools; Business Objects and DOMO preferred.
• Experience with ticketing systems; Fresh Service and JIRA preferred.
• Ability to manage multiple tasks and shifting priorities in a fast‑paced environment.
• Strong time‑management and sound decision‑making skills.
• Ability to perform the full scope of responsibilities accurately and independently.

Education, Work Experience, and Professional Certifications:

• Bachelor’s degree in a relevant field (or equivalent experience)
• 3+ years of related experience.
• Experience with testing tools and test automation preferred.
• Advanced computer experience in data processing/evaluation/analysis is a plus.

Work Environment / Physical Requirements:

• Normal office conditions with extensive computer and phone usage.
• Ability to work extended hours as necessary.
• Able to work efficiently and accurately in an atmosphere of frequent interruption.
• Light physical effort equal to frequent lifting or moving of lightweight materials.
• Frequent travel may be required.

TaylorMade is a performance driven organization and our total rewards approach to compensation is designed to support this. We consider many factors in determining base compensation, including position scope, job related knowledge, education, skills, experience, and work location. The expected annual base pay range for this position is $70,000 - $82,000. Additional benefits, such as health & wellness, performance bonuses, product discounts, holidays, paid time off, etc. may also be offered in accordance with our plans.

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TaylorMade Golf Company is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, religious creed, color, national origin or ancestry, physical or mental disability, medical condition, genetic information, marital status, sex, pregnancy, gender, gender identity, gender expression, age, sexual orientation, military and veteran status or any other basis protected by federal, state or local law, ordinance, or regulation.