Job Description

Costco Travel IT is responsible for the technical future of Costco Wholesale, the third largest retailer in the world with wholesale operations in fourteen countries. Despite our size and explosive international expansion, we continue to provide a family, employee centric atmosphere in which our employees thrive and succeed.

This is an environment unlike anything in the high-tech world and the secret of Costco’s success is its culture. The value Costco puts on its employees is well documented in articles from a variety of publishers including Bloomberg and Forbes. Our employees and our members come FIRST. Costco is well known for its generosity and community service and has won many awards for its philanthropy. The company joins with its employees to take an active role in volunteering by sponsoring many opportunities to help others.

Come join the Costco Travel IT family. Costco IT is a dynamic, fast-paced environment, working through exciting transformation efforts. We are building the next generation retail environment where you will be surrounded by dedicated and highly professional employees.

Business Analysts are responsible for eliciting and documenting requirements that are clear, concise, and testable. Business Analysts define a set of requirements that translate into solutions and technology systems, and communicate these to the client and other stakeholders. Business Analysts work closely with end users, business unit representatives, Information System resources, and others, in all stages of the project lifecycle from beginning to end. Business Analysts work with management to identify potential improvement areas.

The Supplier Connectivity Analyst documents, tracks, analyzes, and reports out key performance indicators to help determine the health, integrity, and data flow of partner integrations and web services. The Supplier Connectivity Analyst works with management to identify potential improvement areas, defines requirements, and communicates solutions for integrated software systems. The Supplier Connectivity Analyst provides external support to our partners and internal support to business, technology, and other stakeholders across all stages of the software development lifecycle (SDLC), ensuring continuous system monitoring and optimization.

If you want to be a part of one of the worldwide BEST companies “to work for”, simply apply and let your career be reimagined.

ROLE

• Possesses product knowledge and process improvement skills, with a demonstrated ability to effectively propose solutions.
• Defines and communicates requirements, risks, and issues that may require action.
• Identifies, builds, and manages stakeholder relationships (i.e., business partners, users, vendors, customers, project team members, and management leaders).
• Assists the development team with the translation of business requirements into functional or non-functional specifications.
• Builds and maintains reports, dashboards, and metrics to monitor and analyze the performance of our vendors and systems.
• Prepares materials in a clear, explicit, and presentable format to report out to stakeholders.
• Develops individual and team business analysis plans, to manage activities, tasks, deliverables, and schedules.
• Builds solutions/workflows to identify errors or exceptions with the vendor connection and coordinates with appropriate teams to correct the issue and prevent future occurrences.
• Identifies opportunities for streamlining and increasing effectiveness through continuous process improvement.
• Works with business, vendors, and technology groups to coordinate testing and implementations.
• Participates in planning sessions to outline implementation requirements prior to deployment.
• Provides first-level support for problems and issues as it relates to vendor connections.
• Conducts ad-hoc reporting and analysis that drive high-impact business results.
• Identifies and recommends new vendor partners based on the needs of the business.
• Works independently and manages multiple projects and workflows simultaneously with minimal supervision.
• Assists with other assigned special projects.
• REQUIRED
• Analytical, detail-oriented, and demonstrates the ability to research and problem-solve effectively.
• Ability to compare and review data for inconsistencies; ability to communicate and understand root causes and take lead on resolution; ability to engage other teams as necessary.
• Possesses the ability to communicate effectively, both written and verbal, with teammates, suppliers, cross-functional teams, and with all organizational levels of Costco.
• Previous experience successfully managing multiple projects and tasks; excellent organizational skills and the ability to prioritize across competing priorities and deadlines.
• Willingness to take direction and coaching from management and peers; values and demonstrates excellent and positive team interaction.
• Leads by example and promotes a constructive approach to challenging issues
• Flexible and adaptable to changes.
• Proven experience in critical thinking in solving complex business problems, consistent with a deep understanding of the strategic direction of the business.
• Recommended
• 3+ years’ Costco Travel experience.
• Bachelor's Degree in Business Analysis, Business, Information Technology, or equivalent preferred.
• Demonstrated success with initiating and driving projects to completion with minimal guidance.
• Ability to comprehend and interpret XML, JSON, or related data exchange formats.
• Experience with basic SQL queries and Splunk queries.
• Experience with basic Tableau Report generation.
• Experience with both Google and Microsoft O365 products.
• Proficient in Microsoft Workspace applications, including Outlook, Word, Excel, PowerPoint, and Teams.
• Required Documents
• ● Cover Letter
• ● Resume
• California applicants, please click here to review the Costco Applicant Privacy Notice.

Pay Ranges:

Level 1 - $33.65 - $45.67

Level 2 - $90,000 - $120,000

Level 3 - $110,000 - $145,000

We offer a comprehensive package of benefits including paid time off, health benefits - medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance, health care reimbursement account, dependent care assistance plan, short-term disability and long-term disability insurance, AD&D insurance, life insurance, 401(k), stock purchase plan to eligible employees.

Costco is committed to a diverse and inclusive workplace. Costco is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to IT-Recruiting@costco.com

If hired, you will be required to provide proof of authorization to work in the United States. Applicants and employees for this position will not be sponsored for work authorization, including, but not limited to H1-B visas.