MUFG Pension & Market Services is a global business connecting millions of people with their assets – safely, securely, and responsibly. We have over 6500 employees across 4 continents and continue to grow every day. MUFG Retirement Solutions is the largest business under MUFG Pension and Market Services and we are the leading administrator for super funds in Australia. Many of our clients are household names. We are well positioned within a growing superannuation industry, combining our rich legacy with a fast-paced environment that enables rapid career growth. We are a diverse team with employees from various cultural and linguistic backgrounds, and we make sure to celebrate the successes of our clients and our people.
About the role
We’re looking for a detail‑driven and commercially minded analyst to join our team and play a key role in protecting data quality, product integrity and client outcomes across our superannuation funds. You’ll work closely with peers, IT, Funds and auditors to investigate issues, improve processes and support high‑quality delivery in a regulated environment.
Key accountabilities
- Investigate and respond to data and product‑related enquiries, ensuring outcomes align with fund business rules and client expectations
- Design, execute and maintain quality controls to support accurate product delivery and strong client satisfaction
- Identify and implement process improvement opportunities to reduce risk and improve efficiency
- Support testing activities including PVT testing for system releases and patches
- Collaborate with Funds, auditors, IT and internal stakeholders to resolve issues and contribute to audits and projects
- Manage allocated tasks and complex issues proactively, ensuring SLAs, quality standards and GS007 requirements are consistently met
- Contribute to a positive, collaborative team environment with strong problem‑solving and shared accountability
Experience & attributes (desirable)
- Experience in business analysis within the finance or superannuation sector, ideally with exposure to incident or risk management
- Strong understanding of superannuation products, data flows and business rules
- Confidence using data analytical tools to investigate issues and produce clear, insightful reporting
- A proactive approach with strong ownership of deliverables and the ability to work effectively within a team of analysts
- Highly organised, detail‑oriented and comfortable managing competing priorities in a deadline‑driven environment
Some of our Employment Benefits
· FlexiWorks – enabling our employees to work in the office and at home
· Purchased Leave, Parental Leave, Volunteer Leave, Gender transition leave, Well-being leave
· Employee Recognition Program - to recognise people who are demonstrating our values and Company purpose.
· Talent Referral Program
· Salary Sacrificing via Superannuation
· Employee Assistance Program
· Learning & Development - Development at your fingertips via self-paced learning, including educational assistance support
· Employee discounts – Access discounted rates and offers from a variety of providers including Bupa and Microsoft!
· Novated Car Leasing
Culture at MUFG Pension & Market Services
We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive, and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of our company and together we will achieve our full potential. We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.
How to apply
Apply now with your resume highlighting your skills, experience, and why you would be a good fit for the role. Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening, including a police check, prior to commencement of employment.
Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose-built solutions and modern technology platforms that deliver world class outcomes and experiences.
A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights.
