Job Description

Description

CAN Community Health is now hiring a Business Analyst - Service Expansion

Schedule: Full-Time | Day Shift | Monday-Thursday 8:00 am - 5:00 pm Friday 8:00 am - 12:00 pm

Are you passionate about patient care and ready to make a difference every day? We are looking for someone who is passionate about serving the needs of individuals impacted by HIV, Hepatitis C, STI's, and other infectious diseases. You will become part of our professional team that drives home our Company's Mission and Values.

We have received recognition for more than six (6) years NPT's Best Non-Profit to Work for Award.

Why You’ll Love It Here

• Competitive pay
• Generous paid PTO and Sick time
• 11 Paid Company Holidays
• Paid training and certification support
• Health, dental, vision, with generous company contribution, paid life and disability plans & retirement plan with generous match of up to 8% of your contribution additional match of 1%.
• Tuition Reimbursement Plan
• Other voluntary plans are available to support you and your family
• Career growth opportunities in a supportive environment

Salary Starting $73,000 - 85,000 annually based on experience and education.

What You’ll Do

The Business Analyst – Service Expansion will play a key role in evaluating CAN Community Health’s current clinical and support service offerings and identifying strategic opportunities for growth. This position will assess market needs, emerging trends in primary care and chronic disease management, and gaps in service delivery across CAN’s network. The analyst will generate data-driven recommendations on new services, programs, or partnerships that can enhance patient outcomes, expand access, and support organizational sustainability.

• Analyze current CAN Community Health service lines, including primary care, HIV care, sexual health, behavioral health, pharmacy, and supportive services.
• Conduct comprehensive needs assessments to identify potential expansion areas such as diabetes management, cardiovascular health, women’s health, hepatitis services, PrEP/PEP enhancements, telehealth models, and other disease-state programs.
• Evaluate internal performance data, patient demographics, utilization trends, and clinical outcomes to determine gaps or opportunities.
• Research external market trends, competitor offerings, emerging healthcare models, and community health needs.
• Develop business cases for new or expanded services, including financial projections, resource requirements, and expected patient impact.
• Support leadership in prioritizing service opportunities based on mission alignment, feasibility, and strategic value.
• Facilitate cross-functional collaboration with clinical, operational, financial, and community outreach teams.
• Prepare clear and actionable reports, dashboards, and presentations for executive leadership.
• Assist with pilot program design, evaluation frameworks, and implementation planning.
• Maintain awareness of regulatory requirements, reimbursement models, and public health initiatives that influence service delivery.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of an employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Requirements

Education/Professional:

1. Bachelor’s degree in business, Public Health, Healthcare Administration, Data Analytics, or related field; master’s preferred
2. 3+ years of experience in healthcare analytics, business analysis, strategic planning, or a related role
3. Strong understanding of primary care, chronic disease management, public health, and community-based health services.
4. Experience with financial modeling, forecasting, and service feasibility assessments.
5. Proficiency in data visualization and analytics tools (e.g., Excel, Tableau, Power BI).
6. Must be able to operate a motor vehicle and have valid insurance and driver’s license.

Must be able to pass a Level I and Level II Background check as required. https://info.flclearinghouse.com/

CAN Community Health, Inc. is an equal opportunity employer that is committed to diversity and values the ways in which we are different. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.