Job Description

#ZCC

Zurich Capability Center is looking for :

Business Analyst /Scrum Master

(Insurance Transformation)

We are seeking a Certified Scrum Master with 1–3 years of experience leading workstreams and cross-functional teams to support enterprise transformation programs. The ideal candidate will contribute to agile delivery, facilitate collaboration between business and technology teams, and support the successful execution of key initiatives.

Key Skills & Qualifications:

• Certified Scrum Master (CSM)
• 1–3 years of relevant experience
• Experience leading workstreams and cross-functional teams
• Support of transformation programs
• Advanced English proficiency (verbal and written) for stakeholder communication with Zurich North America
• GW Policy Center Certification (BA / Functional) – strongly preferred
• P&C / Commercial Insurance experience – strongly preferred
• Experience interacting with Underwriting SMEs
• Strong requirements gathering and documentation skills
• Proficiency in Jira, Visio, Excel, and wireframing tools
• Strong communication and stakeholder management skill

Responsibilities:

• Requirements gathering
• process documentation and solution design
• Developing wireframes and functional artifacts.
• regular communication and collaboration with stakeholders from Zurich North America

Full time

Work zones: Mexico city or Guadalajara (hybrid model)

Who we are

Looking for a challenging and inspiring work environment where you can make a difference? At Zurich millions of individuals and businesses place their trust in our products and services every day. Our 53,000 employees worldwide form the basis of our success, enabling, businesses and communities to face a world of risk with confidence. Imagine if you could help people do this all over the world. You’d give them confidence and reassurance by protecting what they love most. It’s a big challenge, but you will be supported by a world-class team who believe in helping you to reach your full potential and deliver on our promises.

So be challenged. Be inspired. Help us make a difference.

At Zurich we are an equal opportunity employer. We attract and retain the best qualified individuals available, without regard to race/ethnicity, religion, gender, sexual orientation, age, or disability.