Job Description

The Business Analyst IV is responsible for building and demonstrating expertise in retail operations, processes, and systems. They identify, create, and facilitate process design changes through in-depth business and systems process analysis. Additionally, they provide leadership to team members, collaborate with others, and drive issue resolution.
Build and demonstrate expertise in retail operations, processes, and systems.
Identify, create, and facilitate process design changes through in-depth business and systems process analysis.
Analyse existing IT systems and business models to produce specifications for new or modified systems.
Provide leadership to team members and peers, collaborating with others, and driving issue resolution.
Elicit and clearly document business and systems requirements.
Collaborate closely with developers to implement requirements and guide testers during the QA process.
Implement, configure, and test feasible solutions.
Serve as a liaison between Operations and IT to gather business requirements for system modifications, enhancements, and implementations.
Education: Minimum of a Business Analysis diploma or qualification; Systems Analysis experience preferred.
Experience: 8+ years of experience as a Business Analyst on IT Development Projects.
Additional: 3+ years working in an Agile environment; experience in working across all levels of business (Store users through to Executive level); change management support and implementation expertise; prior Retail experience would be advantageous