White Cloak Technologies, Inc.

Business Analyst (Retail)

White Cloak Technologies, Inc.  •  Quezon City, PH (Onsite)  •  2 months ago
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Job Description

The Business Analyst will work as a key liaison with business to gather, analyze, and documentbusiness requirements of numerous business systems. The Business Analyst will collaborate closelywith the Project Team to ensure project deadlines are met. Previous experience as a business analystis required. The ideal candidate will join the Digital Experience team, supporting both business-as usual(BAU) and innovative projects throughout the organization to enhance efficiency and identifyopportunities for process improvements.

Key Functions:

  • Elicit, document, and validate business requirements through stakeholder interviews, workshops, and observations.
  • Develop comprehensive use cases, user stories, and acceptance criteria that accurately capture business needs and guide development efforts.
  • Work closely with the Product Owner to prioritize and maintain the product backlog, ensuring it is well-defined and aligned with business goals.
  • Facilitate backlog grooming sessions to keep user stories and requirements up-to-date and actionable.
  • Lead and facilitate agile ceremonies, including sprint planning, daily stand-ups, and sprint reviews, to ensure effective communication and collaboration among team members.
  • Act as a liaison between business stakeholders and the development team, translating business needs into technical requirements and ensuring mutual understanding.
  • Collaborate with agile teams to clarify requirements, answer questions, and provide necessary support throughout the sprint lifecycle.
  • Assist in identifying and resolving impediments that may impact the teams ability to deliver on sprint goals.
  • Assist in the development and execution of test cases to validate that delivered features meet the defined acceptance criteria and business requirements.
  • Participate in user acceptance testing (UAT) to ensure that the final product meets stakeholder expectations and quality standards.
  • Engage in retrospectives to reflect on team performance and suggest actionable improvements to enhance processes and outcomes.
  • Propose and implement process enhancements to improve efficiency and effectiveness within the agile framework.


Qualifications:

  • Bachelors degree in Industrial Engineering, Computer Science, Information Systems, or a
  • related field.
  • Relevant certifications (e.g., Certified Business Analysis Professional (CBAP), Agile Certified
  • Practitioner (PMI-ACP), or similar) are a plus.
  • 3-5 years of experience as a Business Analyst, preferably in an Agile environment.
  • Strong ability to elicit, document, and validate business requirements from stakeholders.
  • Demonstrated experience in creating and managing user stories, use cases, and acceptance criteria.
  • In-depth knowledge of Agile practices, including Scrum and Kanban. Experience with Agile ceremonies and principles.
  • Proven track record of collaborating with cross-functional teams and stakeholders to deliver successful projects.
  • Ability to work collaboratively with development teams and stakeholders to achieve project goals.
  • Experience with tools such as JIRA, Confluence, Azure DevOps, or similar is highly desirable.
  • Experience in developing test cases and participating in user acceptance testing (UAT).
  • Ability to manage and prioritize product backlogs to align with business objectives and project goals.
  • Strong analytical and problem-solving skills, with the ability to interpret complex data and business needs.
  • Good working knowledge of business analysis and the BABOK Guide.
White Cloak Technologies, Inc.

About White Cloak Technologies, Inc.

At White Cloak Technologies, we are passionate about leading people at the forefront of technology. Since our inception in 2014, we have established ourselves as a trusted pillar in software development, proudly based in the heart of the Philippines. As a preferred innovation partner, we excel in collaborating with prominent corporations, transforming challenges into success stories through adept technology applications.

Our commitment goes beyond providing solutions; it's about forging lasting relationships. This dedication is reflected in our enduring partnerships with esteemed institutions such as UnionBank, UnionDigital, Ayala, Robinsons, and Aboitiz.

With White Cloak, it's more than just technology—it's about trust, expertise, and embarking on a shared journey toward digital excellence.

Key Highlights:

200+ Engineers: Our team comprises over 200 skilled engineers dedicated to delivering top-notch solutions.

100+ Projects Delivered: With a proven track record, we have successfully delivered over 100 projects across various industries.

Services:

- Managed Agile Services: We offer comprehensive managed agile services tailored to meet your unique business needs.

- IT Staff Augmentation: Leverage our pool of expert IT professionals to augment your team and enhance project capabilities.

- Managed Support & Maintenance: Ensure the smooth operation of your systems with our reliable managed support and maintenance services.

- On-Demand Services: Get access to on-demand support and expertise whenever you need it, ensuring flexibility and efficiency in your operations.

Join us on our journey as we continue to lead the way in technology innovation and empower businesses to thrive in the digital era.

Industry
IT & Software
Company Size
51-200 employees
Headquarters
Ortigas Center, PH
Year Founded
2014
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