Job Description

Synechron is seeking a Business Analysis professional to lead project teams in delivering complex solutions across multiple client engagements. This strategic role involves identifying and analyzing business needs, developing comprehensive solution designs, and ensuring successful project execution. The ideal candidate will bring extensive experience in business analysis, stakeholder management, and project leadership, supporting the organization’s growth by driving innovation and excellence in client delivery.

Software Requirements

Required Software Proficiency:

• Business analysis tools: JIRA, Confluence — for requirements management, story writing, and documentation support (latest versions)

• Modeling tools: UML, Visio, or Lucidchart — for process modeling and visual documentation supporting requirement clarity

• Office tools: Microsoft Office Suite (Word, Excel, PowerPoint) — supporting documentation, reporting, and presentations

• Project management tools supporting project planning, tracking, and resource management (e.g., MS Project)

Preferred Software Skills:

• Business analytics and reporting tools: Power BI, Tableau (for stakeholder reporting/support)

• Process mining and workflow automation tools supporting continuous process improvement

Overall Responsibilities

• Lead and manage the business analysis team to ensure the accurate gathering, documentation, and validation of stakeholder requirements

• Develop and implement business analysis strategies aligned with client and organizational goals

• Collaborate with project managers, product owners, and technical teams to translate business needs into detailed functional and technical specifications

• Conduct gap analysis, process modeling, and risk assessments to support solution design and process enhancements

• Oversee requirements traceability, change management, and scope control across multiple projects

• Serve as a trusted advisor to stakeholders, ensuring requirements support operational, compliance, and strategic objectives

• Support User Acceptance Testing (UAT) coordination and stakeholder sign-off processes

• Drive continuous improvement in requirements practices, tools, and stakeholder engagement models

Technical Skills (By Category)

• Languages & Modeling:

  • Essential: Business Analysis, UML, process mapping, story creation, requirement elicitation

  • Preferred: Business process modeling languages supporting complex process design

• Toolsets & Methodologies:

  • Agile, Scrum, Waterfall supporting flexible project delivery approaches

  • Requirements traceability, change management, and scope control supporting project success

• Data & Reporting:

  • Experience with dashboards, reporting, and data visualization to support stakeholder updates and decision-making

• Project & Portfolio Management:

  • Knowledge of project scheduling, resource planning, and risk management tools supporting project governance

Experience Requirements

• 10+ years of related experience in business analysis, project management, or consultancy services supporting enterprise solutions

• Extensive experience leading requirements gathering for large-scale, multi-stakeholder projects in various industries (financial services, healthcare, enterprise)

• Proven success managing teams, developing requirement artifacts, and supporting agile delivery models

• Experience translating complex business processes into scalable and compliant technology solutions

• Alternative pathways: Significant consulting or process improvement experience supporting complex organizational change and transformation projects

Day-to-Day Activities

• Engage with business stakeholders to elicit, analyze, and validate requirements supporting enterprise initiatives

• Lead requirement workshops, facilitate discussions, and build detailed documentation and models

• Prioritize, scope, and manage the feature backlog in collaboration with project stakeholders

• Collaborate with solution architects, developers, and QA teams to ensure requirements are feasible, traceable, and testable

• Support change control, scope management, and impact analysis across project lifecycles

• Conduct stakeholder presentations, requirements reviews, and sign-offs to support project milestones

• Support project teams in managing risks, issues, and scope changes proactively

• Maintain comprehensive requirement artifacts, traceability matrices, and process documentation

Qualifications

• Bachelor’s or Master’s degree in Business Administration, Computer Science, or a related technical discipline

• 10+ years of experience supporting enterprise-level business analysis and project delivery

• Certifications in Business Analysis (CBAP, CCBA, PMI-PBA) supporting standards-based practices (preferred)

• Proven experience managing large, complex projects and facilitating stakeholder engagement

• Experience working in regulated environments supporting compliance and operational controls

Professional Competencies

• Critical thinking and problem-solving skills for complex requirements analysis and solution validation

• Leadership and team management abilities supporting professional development and project success

• Strong communication skills to engage stakeholders and communicate technical information clearly

• Adaptability and continuous learning mindset supporting evolving industry best practices

• Innovation-driven approach supporting process improvement and digital transformation

• Organizational skills to manage multiple priorities and deliver high-quality results within deadlines

S​YNECHRON’S DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law

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