Job Description

Join Our Spiro·Verse 

THIS IS A REMOTE OPPORTUNITY IN THE US.

Spiro is hiring a Business Analyst to join our IT team. The Business Analyst works within the IT team and various other departments, delivering best-in-class service. The Business Analyst (BA) will drive functional requirements and coordination across a wide variety of application projects and initiatives. The role is required to work with all disciplines within the global technology development and business teams to provide support, resource identification, documentation of tasks and actions, keep records and reports relative to ongoing projects, organize meetings, and other support, as needed. The role also coordinates project activities and ensures all project phases are documented appropriately.

This is Spiro. A strategically-led, creatively-driven, leading global experiential agency. We exist to cultivate powerful brand connections through the channel of experiential. We believe strong global communities are empowered by diversity, inclusion & belonging.

Where data-informed creative meets advanced digital solutions, we boldly go where no experience has gone before. As Spiro•nauts, we are born storytellers & story makers; fearless dreamers of the “what if;" and pioneers of innovation in our craft. Together, we launch brands into their experiential orbit through the power of Brand Gravity.

Learn more about who we are here!

Responsibilities

• Work with global business, IT, and leaders to gather requirements and translate them into technical requirements.
• Coordinates with project teams to understand business needs and work with technical teams to coordinate project deliverables.
• Coordinates and works on multiple cross-functional base work initiatives and projects.
• Create, maintain, and manage detailed project plans to ensure project deliverables meet or exceed expectations.
• Coordinates in short- and long-term project efforts with stakeholders and IT groups.
• Partner with peers, internal customers, and other stakeholders to understand business needs and constraints.
• Create training material as needed.
• Function as a focal point for Business Analysis and project communication and status throughout weekly and monthly reports to the IT director and other department members as needed.
• Prepare status reporting on a periodic basis for review by others within the company.
• Writes and/or maintains certain technical documentation for project-related requirements.
• Manage application service and enhancement requests from users.
• Occasional travel to remote sites for technology projects or support responsibilities.
• Implementation support of all critical applications

Requirements

We understand the importance of transferrable skills and a diverse perspective, so if you do not fit all these requirements, we still want to hear from you and encourage you to apply!

• Partner with business and technology stakeholders to identify, evaluate, and implement AI‑driven solutions that improve decision‑making, efficiency, and scalability.
• Bachelor’s degree in a relevant field of study or equivalent work experience required.
• Understanding of agile and waterfall methodologies
• Data analysis skills preferred.
• Strong knowledge and experience with multiple application solutions and products utilizing web/mobile, including operational or analytics dashboards.
• Understanding of workflow, collaboration tools, integration with systems preferred.
• Occasional travel to meet with stakeholders and production site.

Attributes

• Communication skills
• Collaborative
• Skilled multi-tasker
• Organized

How to measure success

• By 30 days understand key systems and team members.
• By 60 days understand Jira and RFC process and be able to enter in an RFC and Submit to Review Board.
• By 90 days understand our methodology and apply it to a new project and attend a Spiro event.

Benefits 

• Remote Environment
• Full Benefits Package
• 401K Vesting Immediately
• Psychological Safety
• Diversity, Inclusivity and Belonging Culture
• Employee Led Resource Groups
• Spiro•YOU Professional Development & Learning Programs
• Employee Events

Our Process

Our interview process is hand crafted to our roles. In general, you can expect to have an initial phone interview with our talent acquisition team and thereafter video interviews with team members and your future manager. We welcome candidates to view our social medial channels and website to extend the conversation beyond the responsibilities of the role. Once you have completed the interview process, we conduct a criminal background check, where applicable by law.

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