Job Description

Business Analyst – Remote

About us

Creative Information Technology Inc (CITI) is an esteemed IT enterprise renowned for its exceptional customer service and innovation. We serve both government and commercial sectors, offering a range of solutions such as Healthcare IT, Human Services, Identity Credentialing, Cloud Computing, and Big Data Analytics. With clients in the US and abroad, we hold key contract vehicles including GSA IT Schedule 70, NIH CIO-SP3, GSA Alliant, and DHS-Eagle II.

Join us in driving growth and seizing new business opportunities.

Role and Responsibilities

• Define and document business functions and processes.
• Analyze the integration of business functions with technology.
• Maintain a working knowledge of accounting, procurement, finance, or contract management.
• Assist with business case development and business process reengineering.
• Consult with management and personnel to identify, define, and document business needs and objectives, current operational procedures, problems, input and output requirements.
• Recommend new processes that yield operational efficiencies.
• Develop or assist with project work plans, project timelines.
• Software testing and confirming adherence to acceptance criteria.

Minimum Qualification

• Ten (2) plus years of experience in

• Business process analysis, requirements gathering, and documentation
• Facilitating meetings with stakeholders to define project scope and objectives
• Translating business needs into functional and technical specifications
• Data analysis, workflow mapping, and process improvement
• Supporting software development teams with user stories, acceptance criteria, and test cases.

Preferred Qualification

• Experience with public-sector or government projects.
• Familiarity with Agile and Waterfall project management methodologies.
• Experience conducting user training and developing user guides.