Job Description

Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team

Business Analyst Product Planning Orders Automation (Remote)

Full time, Canada, Costa Rica, Netherlands, Poland, United Kingdom, India

As a Business Analyst, you will support the design, development, implementation, and continuous improvement of BCD Travel's Air Optimization solutions, including Air Optimization Manager (AOM) and Air Price Assurance (APA). This role serves as the bridge between business stakeholders, product teams, technology partners, airline partners, and operational teams to ensure optimization products deliver measurable value, operational efficiency, and an exceptional traveler experience.

The ideal candidate combines strong business analysis skills, airline industry knowledge, data-driven decision-making, and the ability to translate complex business requirements into scalable product and operational solutions.

As a Business Analyst Product Planning Orders Automation, you will

• Partner with internal stakeholders, customers, operations teams, account management, product management, and technology teams to gather, document, and validate business requirements
• Translate business needs into detailed functional requirements, process flows, user stories, acceptance criteria, and technical specifications
• Analyze current-state and future-state business processes to identify opportunities for optimization, automation, and operational efficiency
• Facilitate requirements workshops, stakeholder interviews, and solution design sessions
• Analyze large datasets to identify trends, patterns, customer behaviors, operational issues, and optimization opportunities
• Develop business metrics, performance indicators, and reporting frameworks to measure product performance and customer value realization
• Create dashboards and reports that provide actionable insights to leadership, customers, and operational teams
• Monitor optimization savings, adoption rates, operational exceptions, and automation performance
• Participate throughout the software development lifecycle, including planning, design, development, testing, deployment, and post-production support
• Develop test scenarios, test cases, and validation plans to ensure solutions meet business requirements
• Coordinate user acceptance testing (UAT) activities and document outcomes
• Support production rollouts, change management efforts, and operational readiness activities

About you

• Experience with repricing, ticket exchange automation, Air Price Assurance, or related travel technology products
• Knowledge of airline pricing, fares, ticketing, exchanges, schedule changes, and waiver processes
• Familiarity with GDS platforms such as Sabre, Amadeus, or Travelport
• Experience working with NDC content and modern airline retailing initiatives
• Knowledge of SQL, Power BI, Tableau, Excel, or other analytics tools
• Experience working with APIs, data integrations, and travel technology ecosystems
• Familiarity with product management and software development methodologies

What we offer you

At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.

About us

BCD Travel helps companies travel smart and achieve more. We drive program adoption, cost savings and talent retention through digital experiences that simplify business travel. Our 15,000+ dedicated team members service clients in 170+ countries as we shape a sustainable future for business travel. BCD’s leading meetings and events management and global consultancy services complete our comprehensive suite of solutions for all aspects of corporate travel. In 2024, BCD achieved US$22.9 billion in sales. For more information, visit www.bcdtravel.com.

Get to know us by reading our blog and checking out our social media:

• https://www.bcdtravel.com/blog/
• https://www.linkedin.com/company/bcd-travel/
• https://www.instagram.com/bcdtravel/
• https://www.facebook.com/bcdtravel/

You’ll be offered

• Flexible working hours and work-from-home or remote opportunities
• Opportunities to grow your skillset and career
• Generous vacation days so you can rest and recharge
• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
• Travel industry professional perks and discounts
• An inclusive work environment where diversity is celebrated

At BCD Travel, we value you—our culture and success are defined by our people. We carefully consider a wide range of objective, gender‑neutral compensation factors, including professional background, skills, experience, and role scope.

This position is advertised across multiple European locations. The expected annual gross salary ranges by country are as follows:

• Poland 130,000 - 155,000 PLN
• Netherlands 50,000- 60,000 EUR

The final salary offered will ultimately depend on the candidate’s qualifications, experience, and location, and will be determined in line with internal equity.

We do not request salary history and are committed to equal pay in line with the EU Pay Transparency Directive.

Ready to join the journey? Apply now!

We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at careers@bcdtravel.com.

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