Job Description

SS&C is a leading provider of mission-critical, AI-powered technology and services empowering financial services and healthcare organizations to work smarter, faster, and securely. Founded in 1986, SS&C is headquartered in Windsor, Connecticut, and has offices worldwide. More than 23,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Get To Know Us:

SS&C is leading the way. We continue to look for today's and tomorrow’s brightest talent, those who embody a spirit to improve not only their lives, but those around them. From college students to seasoned and experienced professionals, we encourage you to apply. SS&C prides itself on hiring diverse, honest, dynamic individuals who value collaboration, accountability, and innovation, to name a few.

Business Analyst

Locations: London, Essex | Hybrid 6 days a month

The Opportunity

Our mission is to help the funds industry transform by creating innovative new ways to automate and digitalise the global investment funds marketplace, reducing frictional costs and lowering operational risk to the benefit of all. Through this, we generate the opportunity for the industry to deliver greater value back to the end investor. Over 2,800 clients in 51 countries and territories benefit from our services, processing £200 billion of investment value each month.

The purpose of this role is to conduct business analysis, testing and coordinate allocated projects within the project portfolio. Working as part of a focused cross-functional Agile delivery team, there may be a requirement to take on duties to cover for Product Managers/Owners on occasion, and in some cases taking on elements of the Product Owner role more permanently.

What You Will Get To Do:

• Act as a trusted, client-facing Business Analyst partnering closely with Product Managers and delivery teams to deliver high-quality solutions.
• Take ownership of end-to-end delivery for assigned initiatives, ensuring alignment with agreed project and product development processes.
• Engage directly with clients and internal stakeholders to understand business needs, workflows, and requirements, translating these into clear, value-driven outputs.
• Lead and facilitate requirements discovery sessions and workshops, critically assessing information and constructively challenging assumptions.
• Collaborate with commercial and delivery teams to shape and validate solutions that balance client needs, regulatory obligations, and strategic product objectives.
• Play a lead role in translating requirements into well-defined epics, user stories, and acceptance criteria to support efficient Agile delivery.
• Provide clarity and direction during Agile ceremonies, supporting delivery teams through development, testing, and client validation.
• Demonstrate lateral leadership within cross-functional teams to drive alignment and successful outcomes.
• Act as an escalation point for complex project issues, proactively managing risks and driving resolution across stakeholders.
• Identify, assess, and manage risks and issues across initiatives, ensuring appropriate mitigation and escalation.
• Apply structured problem-solving techniques to resolve complex business and technical challenges impacting multiple stakeholders.
• Contribute to the development of business cases, ensuring accuracy of inputs and alignment with strategic and commercial objectives.
• Apply a commercial mindset to analysis and solution design, identifying opportunities to optimise cost, revenue, and overall business value.
• Support the definition, tracking, and reporting of KPIs and success metrics, providing insights to stakeholders and leadership.
• Where required, act as a proxy Product Owner, supporting backlog prioritisation, refinement, and value-driven delivery.
• Promote high-quality Business Analysis practices within assigned teams, ensuring alignment with established standards and ways of working.
• Support continuous improvement by providing feedback and contributing to enhancements led by the Head of Business Analysis.
• Coach and support other Business Analysts, contributing to the growth and maturity of the Business Analysis capability.

What You Will Bring:

The technical knowledge required for the Business Analysis function as a whole includes but is not limited to:

• Business Process Modelling Notation (BPMN)
• UML
• Data modelling
• SQL server
• Industry messaging protocols, including: FiX, ISO15022, ISO20022, XML, JSON, CSV
• Microsoft Office suite
• Salesforce
• Software development lifecycle in an Agile environment
• Behaviour Driven Development and use of gherkin syntax
• Familiarity with AI tools and their application to business analysis workflows.

Business Knowledge

The business knowledge required for the Business Analysis function as a whole includes but is not limited to:

• Roles and actors involved within funds distribution
• Functions within a fund management company and the broader funds ecosystem
• Processes involved within the lifecycle of a fund
• Types of financial products
• Role of the regulator
• Market practice
• Project management processes and techniques
• Business analysis practices and techniques
• Problem management processes and techniques
• BCS Business Analysis Diploma preferred
• CISI Investment Operations Certificate preferred

Person Specification

Communication - Able to provide updates on their area's work and vary the communication approach based on the audience and subject matter; Communicates effectively on team activities and plans both within and outside of the team; Provides clear and fair feedback to colleagues and encourages a feedback culture within the organisation.

Conduct - Tactful in their dealings with others; Evidences the company values and encourages those around them to do the same.

Teamwork - Able to support and unblock those within their team; Trusted adviser to own manager and thought-leader within their team; Sensitive to the conditions that cause conflict and able to take steps to reduce the likelihood of it occurring.

Leadership- Seeks to make their team function better through feedback, empowerment and appropriate delegation.

Management - Switches between directing and coaching management styles as appropriate; Understands the rationale behind agreed processes and procedures and is able to advise on the best ways of working.

Knowledge - High-level understanding of all areas within their remit and detailed knowledge of one or more areas.

Delivery and Impact - Able to manage complex, high impact risks and issues; Leads initiatives with high levels of complexity or uncertainty from inception through to completion; Thorough, credible and showing attention to detail across all areas of work.

Problem Solving - Solves both technical and business problems to deliver measurable business benefit; Able to solve problems impacting multiple parties by gaining agreement and documenting accordingly.

Organisation - Articulates the needs of the area which they are responsible for.

Ownership - Accountable for the deliverables which they own; Able to act with limited guidance and support.

Planning - Goal-oriented planner, with the ability to manage risk and devise contingency plans; Able to build consensus and get buy-in for initiatives they are responsible for.

Influence - Sought out for guidance and support both within their team and by peers outside of their team; Coaches others.

Why You Will Love It Here!

• Flexibility: Hybrid Work Model
• Your Future: Professional Development Reimbursement including access to SS&C University
• Work/Life Balance: Competitive holiday scheme
• Your Wellbeing: Competitive benefits designed to support the wellbeing of our staff
• Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
• Training: Hands-On, Team-Customised throughout your career

We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense.

Thank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website @ www.ssctech.com/careers.

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

Applications will be accepted on an ongoing basis until the position is filled.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.