Job Description

Business Analyst

Job Type: Permanent

Location: Toronto - ONSITE for the first 3 months, after which a hybrid option will be considered - three days on-site and two days remote.

Reporting to: Technical Development Director

Salary: 60k to 80k CAD per year

Role Type: New

Job purpose:

We are looking for a detail-oriented and results-driven Business Analyst to help support the planning, analysis, and delivery of a major software development project currently underway. The successful candidate will work closely with cross-functional teams including developers, product managers, and business stakeholders to ensure clear communication of requirements and alignment between business goals and technical solutions.

For the first three months this is an on-site role in our Toronto office, and applicants must be available to work in the office full-time. After three months a hybrid option will be considered - three days on-site and two days remote.

What will be your key responsibilities?

1. Collaborate with stakeholders to gather, analyze, and document detailed business and functional requirements.
2. Translate business needs into technical specifications for development teams.
3. Create user stories, process flows, and use cases to support system design and development.
4. Facilitate meetings and workshops to define project scope, priorities, and solutions.
5. Work closely with QA and development teams to support testing and ensure solutions meet business needs.
6. Assist in managing project timelines and deliverables in coordination with the Project Manager.
7. Support change management activities and provide training/documentation as needed.

What are we looking for?

• 3+ years of experience as a Business Analyst, preferably within software development or digital transformation projects.
• Strong understanding of the software development lifecycle (SDLC).
• Excellent analytical, problem-solving, and communication skills.
• Ability to translate complex business requirements into clear and concise documentation.
• Proficient in tools such as JIRA, Confluence, Microsoft Office Suite, etc.
• Bachelor's degree in business, Information Systems, Computer Science, or a related field.
• Experience in the travel or tourism industry is a plus.

What can you expect from Goway?

Imagine working for a company where your career feels like an adventure. At Goway, you’ll join a global community that supports one another:

• We offer a competitive salary accompanied by performance incentives, and we place real importance on time away from work, such as paid personal days for when life calls for them and your birthday off each year.
• Your future matters to us, so we match your RRSP contributions and provide comprehensive medical, dental, and vision coverage.
• Our commitment to professional growth means you’ll have access to continuous learning and industry-leading training that keeps you at the forefront of travel innovation.
• Travel is in our DNA, so you’ll enjoy exclusive perks and discounts on worldwide getaways.
• Since we operate across Toronto, Vancouver, Los Angeles, Manila, Sydney, and beyond, you’ll collaborate across cultures and shape a career path that reflects your ambitions.
• Goway is an equal-opportunity employer. We celebrate differences and are committed to fostering an inclusive workplace for everyone. We appreciate every applicant’s interest. Please be advised that only those selected for an interview will be contacted.

How to Apply:

If this role feels like your next step, click "Apply Now" to create your profile, upload your CV, and share a few details about yourself. Our talent team reviews every application, and if your experience aligns with our needs, we will reach out to set up the next step.

AI Screening Disclosure

To help us fairly and efficiently review applications, we use an automated screening process to assess responses to pre-determined questions. This initial step ensures all candidates are evaluated consistently. Qualified applicants will be reviewed by our recruitment team for further consideration.

Additional Notes

Goway Travel Ltd will retain applications, notifications, and records related to this posting for three years, reflecting our commitment to fair and equitable hiring practices.

Recruitment scams & fraud warning:

Please be aware of any suspicious emails or WhatsApp activity from individuals pretending to be recruiters or senior personnel at Goway Travel. We will never ask you to install an app during the recruitment process. If you receive a message of this nature, please ignore it and report it to Goway.

About Goway

Founded in Toronto in 1970 by Australian economist Bruce Hodge, Goway has evolved from a one-person dream into a family-owned global leader in tailor-made travel. With our headquarters in Toronto and hubs in Vancouver, Los Angeles, Sydney, and Manila, our team of over 700 talented employees designs travel experiences in more than 115 countries across all seven continents. We’re united by a passion for travel and are committed to doing the right thing: supporting diversity, equity, inclusion, and sustainable tourism that enriches local communities. Whether working remotely or side by side in one of our offices, we operate as one forward-thinking team, transforming wanderlust into life-changing adventures for our fellow Globetrotters. Discover more at goway.com