Job Description

SOFTSWISS is hiring a Middle Business Analyst to join our team and help transform business needs into clear, structured, and data-driven requirements for product and engineering teams.

Key responsibilities:

• Elicit, analyze, and document business requirements

• Prepare and maintain non-functional requirements

• Define and document backend requirements, including system behavior and constraints

• Work with data-driven requirements, including data sources, metrics, KPIs, and calculation formulas

• Ensure correct understanding of data organization, data flow, and data lineage

• Collaborate with Product Managers, Developers, QA, Data, and Analytics teams

• Support requirements clarification throughout the development lifecycle

• Participate in solution design discussions and ensure alignment with business goals

Required Experience:

• 2+ years of proven experience as a Business Analyst in IT or product teams

• Strong experience in documenting non-functional requirements

• Experience working with backend-related requirements

• Experience with data-based requirements, including: data sources metrics and KPIs calculation logic and formulas

• Basic SQL skills (ability to write simple queries for data validation and analysis)

• Understanding of data organization principles and data lineage

• English level B2+, both written and spoken

• Strong analytical skills and attention to detail

• Ability to communicate effectively with technical and non-technical stakeholders

Nice to have:

• Understanding of data transfer methods (e.g. REST API, integrations)

• Experience working with BI tools such as Tableau, Apache Superset, or similar platforms

• Experience in Agile/Scrum environments

• Basic understanding of system architecture and data platforms

Learn more about our hiring process here – what to expect, how to prepare, and what makes SOFTSWISS different.

What we offer:

• Full-time remote work opportunities and flexible working hours

• Comprehensive Mental Health Programme

• Private insurance

• Sports program compensation

• Free online English lessons

• An additional 1 Day off per calendar year

• Generous referral program

• Training, internal workshops, and participation in international professional conferences and corporate events

About Us:

SOFTSWISS is an international company, and an iGaming software expert. We don’t only follow iGaming market trends, we create them! SOFTSWISS is a recognised industry leader in iGaming software solutions development, covering almost all aspects of the iGaming industry. The company has an international team and an official presence in several countries. Projects powered by SOFTSWISS receive numerous awards and accolades from industry media.

Our Mission:

Changing the iGaming industry through technological innovation.