Role: CRM Application Manager / Functional Consultant - Dynamics 365 Sales & Marketing (m/f/d)
For one of our clients, we are looking for a CRM Application Manager / Functional Consultant - Dynamics 365 Sales & Marketing (m/f/d).
Project Conditions:
Start: ASAP Duration: Permanent Workload: 100% Place: StuttgartYour responsibilities:
Analyze, design, and optimize business processes within Microsoft Dynamics 365 Business Central across standard modules
Translate business requirements into actionable concepts, user stories, and technical specifications
Develop process documentation, guidelines, and specifications for the ERP development team
Configure Business Central features (e.g., workflows, role concepts) in coordination with the ERP team
Support ERP rollouts at national and international sites
Monitor support tickets, prioritize issues, and perform analysis in collaboration with ERP teams, key users, and external partners
Oversee interface monitoring (e.g., EDI, scanners, CAD) and escalate issues as needed
Serve as a point of contact for key users and departments regarding all Business Central topics
Support data migrations, master data quality initiatives, and integration tasks
Provide user training and develop best practices, process standards, and documentation
We are looking for:
Hands-on experience with Microsoft Dynamics 365 Business Central, ideally across multiple modules
Strong understanding of end-to-end business processes in industrial or operational environments (e.g., order processing, production, warehouse logistics)
Experience in ERP projects, rollouts, or migration initiatives
Strong analytical skills and a structured approach to process work
Advantageous: experience with interfaces (API, EDI), Microsoft Power Platform, or BC add-ons
Excellent communication skills, ability to work independently, and strong problem-solving capabilities
Proficiency in German and English
What’s the Recruitment Process Like at Ekkiden?
At Ekkiden, we're committed to providing a positive experience for every candidate.
Initial Call: Our recruitment team will reach out to discuss your motivations and expectations. Interviews: You'll have one or two interviews with our business managers, depending on the role you're applying for. Client Meeting: Finally, you'll have the opportunity to meet with the client.While this is our standard process, we may make adjustments based on specific circumstances.
𝓖𝓻𝓸𝔀𝓲𝓷𝓰 𝓫𝔂 𝓰𝓻𝓸𝔀𝓲𝓷𝓰 𝓸𝓽𝓱𝓮𝓻𝓼
Ekkiden is a new generation consulting firm, which believes that its growth is linked to the development and well-being of its teams.
The evolution and development of our teams are at the heart of our mission that we try our best to achieve every day.
Founded in 2019, the group is rapidly expanding to several countries. Our team of over 200+ people is spread across 7 offices in France, Spain, Germany and Switzerland and everywhere in Europe at our clients.
As an impactful company, we want to offer our teams an international and modern working environment. Our offers are organized around three pillars: digital transformation, industrial innovation and sustainability.
We work with some of Europe's most successful companies and organizations: the United Nations, Carrefour and LVMH are few examples of companies that trust us.
We believe in community, technology and human values. Joining Ekkiden means joining an ambitious entrepreneurial project that leaves a lot of space for initiative and autonomy.
