Job Description

We are looking for a Business Analyst that will be responsible for supporting DSV GBS by identifying, designing, and delivering automation, analytics, and digital solutions across various business areas.

Your responsibilities:

• Analyze end-to-end business processes to identify optimization, standardization, automation, or elimination opportunities, supported by data and measurable impact.
• Own automation and digital solution recommendations, including expected benefits, risks, and alternative approaches.
• Elicit, structure, and validate business requirements in close cooperation with Business Process Owners, ensuring development-ready documentation (BRD, user stories, acceptance criteria).
• Act as a trusted advisor to business units by proactively identifying improvement opportunities and guiding stakeholders toward suitable automation, analytics, or AI solutions.
• Evaluate and apply emerging automation, data, and AI technologies to real business problems in alignment with architectural and security standards.
• Serve as the primary bridge between business and development teams, supporting delivery from analysis through UAT and go-live.
• Support post‑implementation value tracking and continuous improvement initiatives.

Our requirements:

• Minimum 2 years of experience in a similar role (Business Analyst, Process Analyst, Automation Analyst or equivalent).
• Experience in analyzing and documenting business processes, including creating clear visual process maps (e.g. BPMN, As Is / To Be).
• Strong communication skills, with the ability to work effectively with both business stakeholders and technical teams.
• Proven ability to gather, structure, and validate business requirements and translate them into clear, development ready documentation.
• Ability to understand business needs and challenge them constructively to propose feasible and valuable solutions.
• Bachelor’s or master’s degree, preferably in IT, logistics, business, or a related field.
• Fluent English, both spoken and written (advanced level).

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook