Key Responsibilities
Business Requirements Analysis
 Engage with retail lending, credit risk, operations, and product teams to gather
origination requirements
 Analyze current-state loan origination processes on the existing platform (Newgen
IBPS)
 Define future-state origination journeys, workflows, and BPMN process flows on
Flowable
 Prepare BRD, FSD, user stories, and process maps
Loan Origination Domain
 Customer onboarding & application capture (assisted and digital / STP channels)
 Credit assessment, scoring, decisioning & policy rule configuration
 Deviation handling, approval hierarchy & workflow orchestration (BPMN)
 Documentation, KYC / AML checks & verification
 Disbursement, limit setup & handoff to core and loan management systems
 Conventional and Islamic (Murabaha, Ijara) product origination
 Integration with credit bureau, e-KYC, de-duplication & external services (REST / SOAP
APIs)
Stakeholder Management
 Act as bridge between business and IT
 Conduct workshops and discovery sessions
 Coordinate with vendors and product owners
Testing & UAT
 Define test cases and scenarios
 Support SIT and UAT
 Track defects and closures through to QG gate sign-off

Implementation Support
 Support the implementation lifecycle across phased go-live waves
 Assist in training and go-live (greenfield new book first, followed by legacy migration)
 Provide post-go-live support and hypercare
Skills & Competencies
 Retail lending and loan origination process knowledge
 Workflow / BPM configuration awareness (Flowable, Camunda, Newgen, or similar)
 Process mapping and documentation
 Stakeholder communication
 Knowledge of API Integration (REST / SOAP), File Formats (XML, ISO, JSON, CSV), Data
Mapping & Interface specification
Qualifications
 Bachelor’s degree in relevant field
 8–10 years banking / financial services experience
 Minimum 5 years of Business Analysis experience on Loan Origination System
implementations (e.g., Flowable, Newgen, Finacle Origination, FinnOne, Pega)