Job Description

Job Title: Technical Business Analyst- London Markets Insurance

Type: Permanent, Full-Time 37.5 hours per week

DXC’s Insurance Software and BPS business provides a range of software and services to the global insurance market including life, wealth, health, commercial and speciality, property and casualty, and reinsurance. DXC is also a key partner of the London Market, providing digital transformation and outsourcing services.

DXC’s insurance business has 13,000 domain experts serving 2,000 insurance customers operating in over 100 countries worldwide

Are you a dynamic Business Analyst or Systems Analyst with a passion for technology and insurance? Join our Global Specialty Implementation team at DXC Technology, where you’ll play a key role in delivering our industry-leading Assure product to ISB Insurance customers across Europe.

Job Overview

As a Business Analyst, you’ll work at the intersection of business and technology, translating customer requirements into tailored solutions using DXC’s Assure software suite. You’ll collaborate with stakeholders, technical analysts, and developers to implement and configure solutions that meet complex insurance needs.

This is a hands-on role requiring both insurance domain expertise and technical skills, including SQL, the technical aptitude to apply configuration changes to our solutions and agile methodologies. You’ll be part of a global team delivering high-impact implementations for clients in the Lloyd’s and company markets.

What will you be doing

• Lead Participate in workshops and engage with customers to gather and refine business requirements.
• Translate requirements into Agile artifacts (Epics, User Stories) and technical configurations.
• Apply configuration changes such as Design and configure insurance solutions including rating algorithms, underwriting rules, and workflows to our applications using the in-built product toolset.
• Collaborate with business and technical analysts, developers and QA specialists to build and test product configurations using SQL and other tools.
• Support full project lifecycle from requirements gathering, to design and through to testing, deployment, and transition to support.
• Participate in internal quality reviews and contribute to continuous improvement of delivery practices.

What You’ll Bring

• Strong knowledge of insurance operations (Broker, Carrier, Syndicate, MGA).
• Experience with insurance administration systems and product configuration.
• Proficiency in SQL and understanding of relational databases.
• Technical aptitude to be able to use our product configuration tools
• Familiarity with Agile delivery, process mapping, and data flow diagrams.
• Excellent communication and documentation skills.
• Ability to work across time zones and travel when required.

Desirable Skills

• Experience with DXC Assure or OPEN product sets.
• Knowledge of XML, JSON, REST APIs.
• UI/UX design experience or understanding of user-centered design.
• Presentation and demo skills.

What we can offer you:

• Competitive Compensation & Pension Scheme – Rewarding your expertise while securing your future.
• Comprehensive Benefits Package – Including DXC Select, Perks at Work, and incentive programs for exclusive savings and rewards.
• Comprehensive on-boarding and training process including full training on our products and tools
• Continuous Learning & Development – Access to upskilling opportunities, career growth resources, and industry-leading training.
• Lifestyle Perks – Enjoy options like the Salary Sacrifice Car Scheme and more.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

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