Job Description

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

We are seeking Korean-speaking Business Analysts at Junior, Mid-level, and Senior levels to join our growing team in Vietnam. The successful candidates will act as a bridge between Korean clients and delivery teams, facilitating effective communication, gathering business requirements, and ensuring successful project delivery.

This role requires strong analytical thinking, excellent communication skills, and the ability to collaborate with cross-functional and multicultural teams throughout the project lifecycle.

Key Responsibilities

Business Analysis & Requirement Management

• Collaborate with Korean customers and internal stakeholders to understand business objectives, requirements, and expectations.
• Gather, analyze, document, and manage business and functional requirements.
• Prepare business requirement documents, functional specifications, user stories, workflows, process maps, and related project documentation.
• Conduct requirement clarification sessions and support requirement validation activities.

Stakeholder Communication & Coordination

• Serve as the primary liaison between Korean clients and project delivery teams.
• Facilitate meetings, workshops, discussions, and requirement review sessions.
• Provide interpretation and translation support when required.
• Ensure clear communication and alignment among stakeholders throughout project execution.

Project Support & Delivery

• Support project planning, estimation, implementation, testing, deployment, and post-go-live activities.
• Monitor project progress and provide regular status updates to stakeholders.
• Track project risks, issues, dependencies, and action items.
• Coordinate with project managers, developers, QA engineers, and business users to ensure successful delivery.

Process Improvement

• Analyze existing business processes and identify opportunities for optimization and digital transformation.
• Recommend solutions that improve operational efficiency and business performance.
• Support user acceptance testing (UAT) and change management activities.

Requirements

Junior Business Analyst

• 1-3 years of experience in Business Analysis, IT Coordination, or related roles.
• Able to support requirement gathering and documentation activities under guidance.
• Basic understanding of Software Development Life Cycle (SDLC).
• Strong communication and learning agility.

Mid-level Business Analyst

• 3-5 years of relevant Business Analysis experience.
• Independently manage requirement elicitation and stakeholder communication.
• Experience participating in end-to-end project delivery.
• Ability to facilitate requirement workshops and solution discussions.

Senior Business Analyst

• 5+ years of Business Analysis experience in IT or digital transformation projects.
• Lead requirement management activities across multiple stakeholders and projects.
• Provide business consulting and process improvement recommendations.
• Mentor junior team members and contribute to BA best practices and project governance.
• Experience working directly with executive stakeholders is highly preferred.

Preferred Domain Experience

Candidates with experience in one or more of the following domains will be highly regarded:

• Manufacturing
• ERP Systems
• Supply Chain Management (SCM)
• Logistics
• Banking and Financial Services
• Retail and E-commerce
• Enterprise Applications
• Digital Transformation Programs
• Business Process Improvement
• System Integration and Implementation Projects

Required Qualifications:

• Bachelor's degree in Information Technology, Business Administration, Computer Science, Engineering, or a related field.
• Korean language proficiency equivalent to TOPIK Level 5 or above.
• Understanding of software development methodologies and project lifecycle.
• Strong analytical, problem-solving, and documentation capabilities.
• Excellent verbal and written communication skills in Korean and Vietnamese.
• Ability to work effectively in a multicultural and cross-functional environment.

Preferred Qualifications

• Experience working with Korean customers, partners, or multinational organizations.
• Experience in offshore or global delivery projects.
• Knowledge of Agile, Scrum, Waterfall, or hybrid project methodologies.
• Business Analysis certifications such as CBAP, CCBA, ECBA, PMI-PBA, or equivalent.
• Experience with requirement management and collaboration tools such as Jira, Confluence, Azure DevOps, or similar platforms.

Workplace type:

About NTT DATA

NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune

Global 100. We are committed to accelerating client success and positively impacting society through

responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with

unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and

application services. Our consulting and industry solutions help organizations and society move

confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more

than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as

established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each

year in R&D.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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