Job Description

Area of Interest: Business Analysis and Consulting

Business Area: International Wealth and Premier Banking

Short Description: Use insight and analysis to solve problems and support better business outcomes

About the business area

Our International Wealth and Premier Banking (IWPB) business serves over 40 million customers globally, ranging from retail customers to ultra-high net worth individuals and their families. We help them to take care of their day-to-day finances and manage, protect and grow their wealth.

Who you are

You’re curious, solutions-focused and motivated by making things work better for customers and teams. You don’t need to be a business expert yet — what matters is your mindset, your openness to learning and your interest in customer experience. You could be a great fit if you enjoy working with different people, asking smart questions and getting to the heart of what needs to change. You communicate clearly, think analytically and like turning complexity into practical ideas. You’re proactive, not passive — you spot opportunities, bring suggestions forward and want to make an impact. If you’re interested in digital, data, innovation and improving customer journeys in wealth and premier banking, this could be a strong fit.

What you'll do

You’ll work with teams across International Wealth and Premier Banking to improve customer journeys, digital experiences and product propositions. You could support projects linked to innovation, data, digital and customer-centricity, help review trends and insights, and turn complex information into clear recommendations for senior stakeholders. You may work with Products and Propositions teams on areas such as service, marketing or complaints, and contribute to projects that support growth in wealth and mass affluent segments, including Premier. You’ll work with colleagues across customer, product and strategy teams, helping shape improvements that make a real difference for customers.

What you'll learn

You’ll gain a mix of technical training, coaching and real-world development designed to build your confidence as a Business Analyst in wealth and banking. Along the way, you’ll strengthen your understanding of business operations, customer-focused change and how large organisations turn strategy into action. You’ll also build stakeholder engagement skills, learning how to communicate effectively and work with different teams across the business. Exposure to transformation work will help you understand how innovation, digital change and customer needs come together in practice. By the end of the programme, you’ll have stronger analytical and communication skills, a clearer view of how this part of HSBC works, and a solid foundation for a long-term career in change and improvement.

Where you'll work

You’ll work in International Wealth and Premier Banking, alongside teams focused on customer journeys, digital banking, products and propositions. It’s a collaborative environment where customer, product and strategy teams work together to improve experiences for mass affluent and wealth clients. You’ll be part of a professional office culture that values innovation, teamwork and customer focus. Expect to work across functions and with colleagues who are shaping how HSBC serves customers in a more connected, digital and insight-led way.

Eligibility criteria

To be eligible, you must:

• Be available to work full time for 18 months commencing July 2027
• For male applicants with Taiwan nationality, required to complete compulsory military service before July 2027
• Will have completed your studies by July 2027
• Have obtained, or expect to achieve, a cumulative GPA of 3.0 out of 4.0, or an equivalent 2:1 degree from a recognised university, as shown on your official transcript or degree certificate
• Be fluent in English and Mandarin
• Be legally permitted to work in Taiwan for the full duration of the graduate programme and beyond the graduate programme end date, without requiring HSBC visa sponsorship, now or in the future

We only accept one application per recruitment cycle so please take time to explore our opportunities before applying as we may not be able to transfer your application to other vacancies.

In person/virtual assessment centres are planned for November - December. We encourage you to apply early as we review applications on a rolling basis and we may close this vacancy earlier than the advertised closing date if we receive a high volume of applications. Please apply as soon as possible to be considered.