Job Description

Carousell Group is the leading recommerce group in Greater Southeast Asia on a mission to inspire the world to start selling, and to make secondhand the first choice. Founded in August 2012 in Singapore, the Group has a leading presence in eight markets under the brands Carousell, Cho Tot, Laku6, Mudah.my, OneKyat, Ox Street, and Refash, serving tens of millions of monthly active users. Carousell is backed by leading investors including Telenor Group, Rakuten Ventures, Naver, STIC Investments and Sequoia Capital India.

As a team of passionate individuals working together to solve meaningful problems, there is so much more for you to discover in a career with Carousell. Our culture is made up of hiring, developing, and promoting people who embody our values of solving problems for our users; having a mission-first mindset; being relentlessly resourceful; caring deeply; and staying humble to constantly improve. Together as an organisation, we make magic happen.

KEY RESPONSIBILITIES

• Support the setup of user surveys and interviews for market researches, as well as process data/information collected for further analysis.
• Support to analyze and evaluate the potential of new product solutions. Collaborate with product UI/UX to finalize product design solutions.
• Assist in executing user communication and promotion campaigns, including user segmentation, personalized content development, landing page setup, key visual (KV) design coordination, and incentive distribution, as well as analyzing post-campaign results.
• Build automation workflows to support the Business Development team in providing customer benefits such as Partner Label, Banner placement, and Company Logo, etc.
• Assist with processing payments and coordination for relevant vendors (e.g., call center partners, voucher providers, etc.).
• Take charge of ad hoc research projects and analysis assigned by supervisors.

Qualifications

REQUIREMENT:

• A strong analytical mindset with a passion for using data to solve business problems.
• Proficiency in Excel or Google Sheets for data cleaning and basic analysis. Experience with SQL is a plus, but not required.
• Exceptional attention to detail and a proactive, "can-do" attitude.
• Excellent communication skills to collaborate effectively with different teams.
• Ability to thrive in a fast-paced environment and adapt quickly to new challenges.
• Based in Ho Chi Minh City and able to work full-time in-person.

BENEFIT:

• Paid internship (5 mil VND gross).
• Be a part of a dynamic, fast-paced, and exciting team, in a high-growth tech environment.
• Develop a strong understanding of business operations and customer relationship management.
• Work alongside experienced analysts and professionals in the product, marketing, and business development teams.
• Enhance your analytical skills by turning raw data into actionable insights that directly impact business strategy.

Additional Information

Thank you for taking your time to read our job description and thank you in advance if you decide to apply for this position. Shortlisted candidates will be contacted within 2 weeks since application, otherwise we might meet when another chance arises.

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