Job Description

Company Details

BerkleyNet is an innovative workers compensation insurance provider that does all our business online. Our goal? To make doing business “Ridiculously Fast. Amazingly Easy.”

Responsibilities

As a Business Analyst Intern, you will be assisting the Business Analyst group as a liaison between stakeholders and technology partners to review, analyze and evaluate business systems, operational processes and customer needs to identify opportunities for innovation and collaborate with cross-functional teams to create and implement solutions.

In this role, you will participate in tasks, projects or initiatives that involve data entry, analyzing data, collaborating with subject matter experts and research to identify problems, and propose solutions that drive innovation and our organizational goals.

• Administrative tasks involving issue submissions through Atlassian software
• User acceptance testing and guide creation
• Collaborate with end users and stakeholders to assist in development and translation of business requirements for project and supporting deliverables
• Suggest changes to business stakeholders using data and analytics to support recommendations
• Manage workload by balancing competing priorities
• Conduct meetings or presentations informing the business on progress within tasks/projects assigned
• Effectively communicate insights and plans to cross-functional team members and management
• Identifies issues and investigate the scope of the issue
• Participate in cross functional project teams as determined by management

Qualifications

• Microsoft SQL and Excel experience and proficiency strongly preferred
• Familiar with relational database concepts and client-server concepts
• Attention to detail
• Strong documentation skills
• Analytical and quantitative skills
• Strong discretion in dealing with confidential and sensitive information
• Organization, prioritization and customer service skills to effectively follow-up on complex and detailed work activities
• Experience with setting delivery commitments and meeting expectations

Education

• Relevant field of study and/or equivalent project experience

Additional Company Details

The Company is an equal employment opportunity employer. We do not accept any unsolicited resumes from external recruiting firms.

Additional Requirements

• Low level of domestic U.S. travel required (up to 5% of time)