Job Description

Business Analyst Intern

Innovation and Operational Services, University of Massachusetts - President’s Office

The Assistant Vice President for Innovation and Operational Services seeks a UMass student intern to provide support to the Innovation and Operational Services Department. The Department works across all Administration and Finance (A&F) functions to support innovation and operational improvements. The team uses a combination of business analysis, project management, and technology to help A&F departments improve operations and implement new initiatives.

Primary Responsibilities

The intern will provide support to the Innovation and Operational Services Team in the following ways:

• Assist with information gathering to determine project scope and analysis
• Perform research and analysis in support of business process improvements
• Participate in project meetings with A&F departments
• Provide general administrative support to the department team

Qualifications

• Current UMass upper class undergraduate or graduate school student
• Familiar with Microsoft applications (Word, Excel, PowerPoint, Outlook) and are comfortable with technology
• Ability to manage multiple tasks, work independently and think strategically
• Strong communication skills both verbally and in writing
• Organized and detail-oriented
• Strong interpersonal skills and a friendly and professional demeanor

Compensation and Schedule

This is a 40 hour per week position with schedule flexibility during Summer 2026. The intern will be paid an hourly rate of $17.00.

Work location: US - Hybrid, reporting to UMass President’s Office location at 50 Washington Street, Westborough, MA 01581 on Tuesdays and Wednesdays

Application

Applications will be reviewed as they are received.

Interns must be currently enrolled University of Massachusetts students.