Job Description

How many people can answer the question, "What do you do for a living?" with the answer, "I help find cures for cancer." At Blood Cancer United, employees take our mission seriously. Whether you work in one of our regions, are an accountant at the national office or a specialist in our Information Resource Center, you work each day on making our bold goal a reality: to enable patients with blood cancer to gain more than one million years of life by 2040. Join us and give new meaning to the word, "job."

We are currently seeking an analytical, detail-oriented individual to join the team as a Business Analyst III. As a Business Analyst III at Blood Cancer United, you will lead the BA effort across multiple complex enterprise-wide projects/programs. You will plan the business analysis effort, review deliverables to ensure quality, offering training and mentoring. You will feel comfortable operating as an individual contributor with potential for management or mentoring of other business analysts.

Responsibilities:
Leadership – Serve as mentor and guide to more junior analysts, fostering a collaborative team environment and enhancing professional development. Experience in contributing to the development of a BA framework and knowledge sharing to support consistency of practice to drive adoption of BA and PMO standards, tools and best practice.
Requirements Elicitation - Collaborate with stakeholders to understand business objectives, processes and requirements for internal projects and initiatives. Lead the analysis efforts which may involve conducting interviews, workshops, and surveys to elicit requirements effectively while identifying gaps, inconsistencies, and opportunities for improvement. Conduct reviews and walkthroughs to ensure requirements accurately reflect the stakeholder’s expectations and priorities. Oversee and/or prepare thorough analysis and documentation of business processes, workflow and requirements for new systems and tools and/or changes or enhancements to existing systems and tools.
Requirements Analysis & Documentation – Develop and maintain agile based project documentation, including business requirements, scope documentation, process/activity diagrams, and other relevant documentation using standardized templates and tools to support new and enhanced business processes and platforms. Ensure that documentation is clear, concise, and accurately reflects stakeholders' needs. Ability to conduct interviews, facilitate workshops, develop process flows/workflow modeling to validate understanding of business processes and requirements.
Process Analysis & Documentation – Conduct interviews/facilitate workshops to identify business process improvement candidates, explore potential improvements and document current and future state processes. Lead conversations to improve existing processes. Observe, record, and analyze operational findings to identify client performance improvement opportunities.
Stakeholder Engagement - Build and cultivate relationships, foster a culture of collaboration while partnering with stakeholders to increase stakeholder buy-in and engagement. Serve as primary point of contact for your internal stakeholders, providing regular updates, managing expectations, and addressing concerns. Establish a trusted partnership with your stakeholders so that they trust your ability to represent their needs in their absence. Own stakeholder engagement across the full delivery lifecycle, leading workshops and elicitation sessions, surfacing and resolving misalignment early, and ensuring that business needs are accurately and consistently represented across all workstreams.
Communication - Serve as the strategic communication bridge between business stakeholders, subject matter experts, and technical teams. Drive alignment across all levels of the organization, including senior leadership, by leading structured workshops, facilitating refinement and sprint planning sessions, and proactively managing stakeholder expectations to ensure a shared understanding of goals, priorities, and decisions throughout delivery.
Testing Support - Participate in testing activities by facilitating UAT. This may include test execution and defect management. Work with QA team to ensure that solutions meet business requirements and quality standards.
Collaboration - Partner with interdepartmental teams (business, training, communication, change management) in support of project and enhancement delivery. Help foster a culture of partnership with internal teams and stakeholders. Partners closely with the Program Manager as a peer to drive outcomes, while maintaining autonomy to independently plan, execute, and deliver business analysis workstreams.
Continuous Improvement - Leads continuous improvement initiatives by evaluating current-state processes, identifying opportunities for optimization, and translating insights into actionable requirements. Collaborates cross functionally to implement enhancements that improve efficiency, quality, and customer outcomes.
Enhance and monitor the performance of various business units to provide proactive insights to improve strategic business processes which align to overall corporate or departmental objectives.
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Qualifications:
• 6+ years of experience as a business analyst or similar role.
• CBAP or similar certification ideal.
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
• Demonstrated experience applying Lean tools (e.g., value stream mapping, Kaizen, root cause analysis) to improve business processes and operational efficiency.
• Strong organizational, interpersonal and communication skills, with the ability to engage effectively with all levels of staff and management.
• Excellent problem-solving skills.
• Strong experience with Agile frameworks and tools a plus.
• Proven experience with process improvement, development, documentation & diagramming.
• Ability to lead and mentor more junior members of the BA team.
• Capable of managing multiple priorities independently.
• Ability to work on multiple projects simultaneously.
• Proficient in systems such as Monday.com, Jira, Mural, Lucidchart desired.
• Experience in the nonprofit industry ideal but not required.

Employee Value Proposition:
As a valued member of Blood Cancer United, you are eligible for a comprehensive benefits package. Our offerings include medical, dental, and vision insurance; life insurance; flexible spending accounts; a 403b retirement plan along with generous paid time off. In addition, we observe federal paid holidays throughout the year, and offer a wellness program and an employee assistance program.

We are excited to share the base pay range for this position is $76K to $110K. The offered compensation may vary based on factors such as geographic location, business need, market conditions, proficiencies, skills, education, and experience. Additionally, at Blood Cancer United we place a high value on internal pay equity and will consider the current compensation of similarly situated roles and direct team members. Base compensation is only one component of our Total Rewards program, which also includes an annual incentive plan and a competitive benefits package.

The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of employees. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Disclaimer
Blood Cancer United is an equal employment opportunity employer committed to diversity and inclusion in its workplace. All qualified applicants will receive consideration for employment without regard to sex, gender, gender identity and expression (including transgender status), sexual orientation, pregnancy, age, race, color, creed, national origin/ancestry, citizenship, religion, genetic predisposition or information, physical or veteran status, or any other characteristic protected by law. Blood Cancer United seeks such skilled and qualified individuals to share our mission and where they will join a cohort of others who have chosen to call Blood Cancer United home. Blood Cancer United complies with all applicable laws which prohibit discrimination and harassment in the workplace, and is committed to maintaining a diverse and inclusive environment supportive of all of our employees and the communities we serve.