Job Description

• Collaborate with business users to deeply understand their processes and requirements.
• Analyze and document "As-Is" and "To-Be" processes, ensuring accuracy and clarity.
• Identify application dependencies and areas for process improvement, providing actionable recommendations.
• Requirements Elicitation & Documentation:
• Gather and document detailed business requirements, ensuring they meet stakeholder needs and align with project goals.
• Create process flows, use cases, and detailed requirements documents using best practices.
• Maintain an organized backlog in Agile methodology, ensuring requirements are well-defined and prioritized.
• Experience working with regression models or other statistical models.

• Act as the business liaison between the project teams, stakeholders, and vendors.
• Facilitate meetings, providing clear documentation and tracking meeting notes.
• Support project managers in gathering insights and user experience data to inform project decisions.

• Manage and track change requests, ensuring timely resolution and completion of tasks.
• Support the team in delivering current deliverables on time, stepping in when needed to assist with tasks.

• Engage with clients to understand their business systems, document feedback, and ensure satisfaction levels are maintained.
• Track and resolve client issues, providing recommendations for future improvements and efficiencies.

• Develop and update project documentation, including requirements, use cases, process diagrams, traceability matrices, data dictionaries, and business rules.
• Assist in the creation of training materials and support the team in understanding business requirements.

• Stay focused and organized while managing competing priorities in a fast-paced environment.
• Maintain a positive, solution-driven approach while working with a diverse group of stakeholders and personalities.
• Proactively learn new concepts and share knowledge with team members to foster collaboration.

• Proven experience gathering, analyzing, and documenting business requirements, including process mapping (Visio or equivalent).
• Experience with both Agile and Waterfall methodologies and delivering business analysis in these environments.
• Strong understanding of business systems, data flows, and software requirements design.
• Academic or professional experience working with regression models or other statistical models

• Ability to manage multiple tasks and priorities simultaneously while ensuring high attention to detail.
• Experience with version control, requirement traceability, and best practices in documentation.
• Problem Solving & Communication:
• Strong problem-solving skills with the ability to manage difficult stakeholders and resolve conflicts effectively.
• Excellent written and verbal communication skills, capable of presenting complex information clearly to diverse audiences.

• Experience working on cross-functional teams in a matrixed environment, interacting with both technical and business stakeholders.
• Ability to lead meetings independently and document detailed meeting notes and action items

• Highly motivated and proactive, with the ability to work independently and take ownership of tasks.
• Willingness to learn new tools, processes, and technologies, and share knowledge with the team.

• B.S. degree in Computer Science, Management Information Systems, Business Administration, or equivalent experience.

• Familiarity with data inputs and outputs related to complex systems.
• Experience using JIRA and Confluence for tracking and documenting project tasks.
• Experience with reporting requirements and tools like Tableau or Alteryx.
• IIBA certification is a plus.