Job Description

Scheduled Hours

40Through knowledge of the organization’s technology infrastructure and specific software applications, helps the business address changes through technology. Evaluates business systems and processes and how they align with user needs. Performs tasks to achieve an understanding of business change needs, assessing the impact of those changes, capturing, analyzing, documenting and managing requirements for assigned projects, and then supporting the communication and delivery of those requirements with relevant parties.

Partners with colleagues within UA and within the larger WashU community to identify and address issues related to CRM alignment and data governance.

Primary Duties & Responsibilities:

Planning

• Prepares business cases working with university partners.
• Collaborate with the Strategic CRM Alignment Directors to plan approach to requirements elicitation and methods for requirements management and communication.
• Ensure business opportunities and objectives are clearly articulated.
• Works with Project Manager to plan validation of requirements in managing project scope, user acceptance, installation, and deployment; helps determine metrics.
• Performs feasibility analysis as required for projects.
• Coordinates planning activities to meet objectives and timelines of overall program or project; works with Project Manager to forecast required time and resources.

Analysis, Design, Execution

• Implement strategies for gathering, reviewing, and analyzing data requirements.
• Performs requirements elicitation using techniques per plan.
• Documents requirements, establishes scope and objectives and determines strategy for evaluating requirements implementation in systems to achieve business goals.
• Participates in and guides conversations across stakeholders of various levels of technical and data governance proficiency in order to drive decisions.
• Organizes requirements by release and other needed categories and sets up traceability matrix; articulates requirements relationships and dependencies.
• Translates and simplifies requirements for appropriate use; performs gap analysis; performs requirements analysis working with technical team.
• Prioritizes requirements working with university partners and creates conceptual prototypes and mock-ups.
• Uses business process modeling, mapping, traceability, and quality management techniques per methodology.
• Performs requirements management and communication; apply best practices for effective communication and problem-solving.
• Collaborates with project management to obtain requirements approvals per project plan; facilitates go/no go decisions.
• Validates requirements throughout process per plan.
• Uses requirements to drive the design or review of test cases, process change requests.
• Documents use cases based on requirements and manage user testing.
• Provides consulting to all stakeholders regarding requirements management working with Project Management.
• Build knowledge of the organization’s technology infrastructure and specific software applications to help the business address changes through technology.
• Independently prioritizes the completion of tasks and resolution of issues to ensure compliance with project deliverables.
• Manages policy and procedure documentation for assigned functional area(s).

Leadership

• Will take on assignments for small to large projects, and others as assigned.
• Monitors the technical team solution to ensure requirements fulfillment and solution evaluation.
• Coordinates activities with other business analysts.
• Enables process improvement and/or reengineering.
• Participate in recommending and implementing continuous improvement plans for business analysis.
• Manages business processes related to access requests to Advancement systems.
• Manages strategy, training and communication to UA staff related to WashU's Data Governance Program.

Measurement

• Develops requirements adoption metrics and other methods of evaluating the long-term performance of the solution.
• Reviews and monitors the effectiveness of business analysis via test results.
• Provides status reports.

Performs other duties as assigned.

Working Conditions:
Job Location/Working Conditions

• Normal office environment.
• Work is normally performed in offices located across campus.
• May require trips to various University offices and off-site locations.

Physical Effort

• Typically sitting at a desk or table.

Equipment

• Office equipment.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education:

Bachelor’s degree or combination of education and/or experience may substitute for minimum education.

Certifications/Professional Licenses

No specific certification/professional license is required for this position.

Work Experience:

Analyzing Business Processes And Data (2 Years)

Skills:

Not Applicable

Driver's License:

A driver's license is not required for this position.

More About This Job

Preferred Qualifications

• Proven ability to provide business analysis for project teams to meet customer expectations.
• Familiar with IIBA Guide to the business Analysis Body of Knowledge.
• Prior experience in higher education environments a plus.

This position is located in St. Louis, MO and the targeted hiring range for this position is $58,400 - $66,000.

Preferred Qualifications

Education:

No additional education unless stated elsewhere in the job posting.

Certifications/Professional Licenses

No additional certification/professional licenses unless stated elsewhere in the job posting.

Work Experience:

No additional work experience unless stated elsewhere in the job posting.

Skills:

Business Analysis Software, Business Case Development, Business Case Modeling, Collaboration, Communication, Consultative Approach, Cost-Benefit Analysis (CBA), Data Analysis, Data Development, Data Flows, Functional Requirements, Information Technology (IT) Projects, ITIL Framework, Microsoft Office, Microsoft Visio, Non-Functional Requirements, Product Launches, Software Development Projects, Software Testing Tools, Solutions Development, Technical Requirements Gathering, Technical Writing, Testing Techniques, Use Case Development, Working Independently

Grade

G12

Salary Range

$58,400.00 - $99,700.00 / AnnuallyThe salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ

Accommodation

If you are unable to use our online application system and would like an accommodation, please emailCandidateQuestions@wustl.eduor call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal

• Up to 22 days of vacation, 10 recognized holidays, and sick time.

• Competitive health insurance packages with priority appointments and lower copays/coinsurance.

• Take advantage of our free Metro transit U-Pass for eligible employees.

• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness

• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.

• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.