Snohomish County PUD

Business Analyst II or III (Customer Systems)

Snohomish County PUD  •  $105k - $165k/yr  •  Everett, WA (Hybrid)  •  12 days ago
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Job Description

Job ID
16746 Department
Customer Technology Systems Employment Status
Regular Type
Full Time - Salaried # of Openings
1 Union Classification
Non Union Work Location
Office Hybrid Job Location
Everett, Washington (US-WA) Closing Date
05/20/2026 Salary/Wage
$104,918.00 - $164,512.00 annually

This job is being posted at multiple levels.

Job Definition

Join Snohomish County PUD and be part of a dynamic, high performing team focused on advancing Meter to Cash and Finance operations through modern SAP solutions. In this role, you will support SAP-driven business processes within Customer and Energy Services, owning the end-to-end lifecycle of system and business operations—from requirements gathering and process design to testing, implementation, and ongoing support. You will work closely with end users, department leadership, peers, and IT partners to troubleshoot issues, streamline operations, and deliver scalable, data-driven solutions. This is an opportunity for a curious, technically capable Business Analyst (level II or III) to play a meaningful role in enhancing system performance, strengthening data integrity and security, and driving continuous improvement across customer and finance platforms.

Business Analyst II professionals work independently on larger projects, lead small teams, and provide mentorship to junior analysts. They are responsible for high-level data analysis, process improvement, and supporting enterprise-wide business information systems. They document work procedures and business requirements and perform research. They are a liaison between business system users and Information Technology support. This includes independently gathering requirements, testing, reporting, and complex system problem solving and configuration. They develop and perform training, participate in customer implementations/change management, and provide post-implementation support.

Business Analyst III professionals are senior-level analysts who lead, complex projects and initiatives. They provide strategic insights, influence decision-making at higher levels, and mentor level I and level II analysts. They are responsible for high-level data analysis, process improvement, and supporting enterprise-wide business information systems. They document work procedures and business requirements and perform research. They are a liaison between business system users and Information Technology support. This includes independently gathering requirements, testing, reporting, and complex system problem solving and configuration. They develop and perform training, participate in customer implementations/change management, and provide post-implementation support.

Experience/Education

Minimum Education and Experience

Business Analyst II ($104,918 - $131,148 annually)

  • Bachelor's Degree in Business Administration, Computer Science, Information Technology, or related field, AND
  • Two (2) years of experience as a Business Analyst or similar role analyzing business system processes;

OR

  • Four (4) years of experience working in a related business function, AND;
  • Two (2) years of experience as a Business Analyst or similar role analyzing business system processes;

OR

  • Six (6) years of experience as a Business Analyst or similar role analyzing business system processes.

Business Analyst III ($131,609 - $164,512 annually)

  • Bachelor's Degree in Business Administration, Computer Science, Information Technology, or related field, AND
  • Four (4) years of experience as a Business Analyst or similar role analyzing business system processes;

OR

  • Four (4) years of experience working in a related business function, AND;
  • Four (4) years of experience as a Business Analyst or similar role analyzing business system processes;

OR

  • Eight (8) years of experience as a Business Analyst or similar role analyzing business system processes.

Minimum Required License(s) and/or Certification(s):

  • Valid Washington State Driver's License may be required with a good driving record.

You can find the full job description for this position, including accountabilities, required skills and abilities, and physical and mental demands and working conditions, on the following pages: Business Analyst II, Business Analyst III

Benefits

In addition to a competitive compensation program, Snohomish County PUD #1 offers a comprehensive benefits package. Employees and eligible dependents may enroll in medical, dental, vison, core term life insurance, long-term disability, accidental death and dismemberment, voluntary term life, flexible spending accounts, health savings account and retirement benefits (including PERS pension, 401(k), and a 457 plan). The Snohomish County PUD also provides an employee assistance program, tuition reimbursement, short-term disability, paid time off benefits starting at 20 days a year, plus 5 days of extended sick leave and 11 paid holidays. For more information on our benefits package please visit www.snopud.com/benefitoverview

Snohomish County PUD #1 is an Equal Opportunity Employer of Minorities, Women, Disabled and Veterans.

Our Values

We hold ourselves and every member of Team PUD to high standards.

Every day we SAFEGUARD what matters, putting employee and community safety first.

We have INTEGRITY We are a TEAM
We SERVE with pride, RISE to challenges.
We choose to INCLUDE all, SEEK growth, and be BOLD

Snohomish County PUD

About Snohomish County PUD

Snohomish County PUD began operating as an electric utility on September 1, 1949, providing public power to Snohomish County and Camano Island. (We actually began as a water utility on January 17, 1946, but we don’t provide water service to the entire county.)

Snohomish County PUD is a municipal corporation of the state of Washington, formed by a majority vote of the people for the purpose of providing electric and/or water utility service. There are 27 other PUDs in Washington, but we are the largest.

We are the 12th largest public utility in the U.S. and the second largest in Washington state, serving the 875,000 citizens of Snohomish County and Camano Island and the businesses that keep them thriving. The PUD’s service area consists of 2,200 square miles, including all of Snohomish County and Camano Island. The utility maintains more than 6,300 miles of distribution line.

Industry
Energy & Utilities
Company Size
501-1,000 employees
Headquarters
Everett, WA
Year Founded
1949
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