Job Description

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description Summary

As a Senior Business Analyst, you will be responsible for analysing, structuring, and translating business, financial, and operational requirements into clear, implementable solutions aligned to business objectives and the Tiger Brands operational environment. You will support business, project, and operational outcomes by collecting and analysing data, identifying system gaps, and ensuring alignment between business needs and IT delivery.

WHAT YOU WILL DO:

• You will work with business stakeholders to understand objectives and define clear business requirements aligned to strategic priorities and the FMCG value chain (Plan, Make, Deliver, Sell)
• You will analyse and document business processes, identifying opportunities for optimisation and improvement
• You will support the development of business cases, including cost-benefit and return-on-investment analysis
• You will collaborate with Solution Architects and delivery teams to ensure requirements are translated into appropriate solutions
• You will participate in the design, validation, and implementation of solutions to ensure alignment with business needs
• You will ensure that requirements are clearly defined, documented, and traceable throughout the delivery lifecycle
• You will support testing activities, including user acceptance testing, to validate that solutions meet business expectations
• You will identify risks, issues, and gaps in business processes and systems, and recommend appropriate actions
• You will contribute to the continuous improvement of business analysis practices, standards, and templates
• You will ensure alignment to enterprise architecture principles, standards, and governance processes
• You will engage with stakeholders across business and IT to facilitate workshops, requirement sessions, and solution discussions
• You will provide structured input into decision-making by analysing data, trends, and business impacts

WHAT YOU WILL BRING TO THE TABLE:

Key attributes and competencies

• Strong analytical thinking and problem-solving capability
• Ability to work independently and within cross-functional teams
• Strong attention to detail and structured approach to analysis
• Ability to translate business needs into clear and actionable requirements
• Good understanding of FMCG business processes (manufacturing, supply chain, logistics)
• Strong communication and stakeholder engagement skills
• Ability to work with process models and understand enterprise systems and data flows
• Innovative thinking and ability to identify practical solutions to business challenges
• Ability to manage multiple priorities and deliver within timelines

Experience

• 5+ years of experience in business analysis within enterprise environments
• Experience translating business requirements into functional specifications and user stories
• Experience working on business and IT delivery initiatives
• Exposure to FMCG, manufacturing, supply chain, or retail environments
• Exposure to enterprise systems (e.g., ERP, supply chain, finance platforms)
• Experience working with business stakeholders across multiple domains
• Experience in process modelling and business analysis techniques

In accordance with the employment equity plan of Tiger Brands and its employment equity goals and targets, preference may be given, but is not limited, to candidates from under-represented designated groups.