Job Description

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

About ACTIVE:

At ACTIVE Network, we are building solutions for all types of activity organizations helping them automate, simplify and grow their businesses. Our cloud technology powers business events and conferences, community programs, parks departments, local attractions, faith-based organizations, sports events, and outdoor activities. We deliver technology that changes the way the world gets active.

But ACTIVE is more than a technology company. It’s a company of passionate people that live to be ACTIVE. We are inspired by our customers. We are fueled by challenge. As a member of the ACTIVE team, you must embrace our exciting work-hard, play-hard environment and bring your passion, dedication and creativity each and every day. ACTIVE’s team members are focused on results and committed to excellence. Together, we are making the world a more ACTIVE place.

As a core member of the product management team, this technical business analyst position involves working closely with the product directors, business and software development teams to identify and define requirements to meet internal and external client expectations.

Applicants must have experience analyzing and documenting software requirements as well as knowledge of databases, service level software and API’s.

Main Responsibilities

• Translate high level objectives provided by Software Product Management and external clients into testable, measurable functional specifications
• Research and document functional requirements, integrating multiple sources
• Take software product feature ownership and manage full life cycle of the requirement
• Produce and maintain product backlog and participate in or drive sprint planning where appropriate
• Analyze and document user workflows
• Develop use cases, demonstrating how each class of user interacts with each system function
• Assist with the prioritization of initial feature development and ongoing change requests
• Ensure application interfaces address human factor design considerations
• Assist the Quality Assurance group with execution of systematic and ad-hoc test cases. Log failures so that QA Analysts may follow up to ensure resolution
• Manage/update/communicate evolving requirements documents through complete project life cycle
• Ability to communicate and coordinate effectively with all levels of leadership including Clients, Product Management, Development, UX, QA, and Support

Requirements

• 5+ years’ experience in a Business Analyst role working specifically with enterprise software products
• Good knowledge and understanding of the Software Development and/or Product Development life-cycle
• Must possess excellent written and interpersonal communication skills and be able to effectively communicate across all levels of the organization
• Sound experience in requirement management, including requirements gathering, analysis, and specification documentation
• Ability to assume intellectual ownership and possess strong attention to details and commitment to delivering quality product
• Ability to work effectively with cross-functional teams and synthesize cross-functional input in a team/collaborative environment
• Database and service level API experience is required

Desired Experience or Knowledge

• Database and service level API
• Agile/SCRUM software development and web product design
• Order processing, accounting, ecommerce, web communications, content management

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpayments.com