Job Description

Our client, a Lloyd's Managing Agent, is seeking a Business Analyst to support a technology change programme within the syndicate. The role will work closely with business stakeholders and technical teams to gather, document and validate requirements, and to support the successful delivery and adoption of system change.

Candidates with prior experience of an Identity Governance and Administration (IGA) implementation are especially well suited to this role, though strong generalist Business Analysis experience within financial or insurance services will also be considered.

Key Responsibilities

• Gather, document and validate business and functional requirements from stakeholders across the syndicate.
• Translate business requirements into clear, structured documentation suitable for technical delivery teams and vendors.
• Support process mapping and gap analysis between current and future state processes.
• Work closely with project managers, architects and delivery teams to ensure requirements are correctly understood and reflected in the solution design.
• Support testing activity, including definition of test scenarios and validation of outcomes against documented requirements.
• Assist with stakeholder engagement, including running requirements workshops and feeding back progress to business owners.
• Identify risks, issues and dependencies relating to requirements or scope, and escalate as appropriate.
• Contribute to business readiness activity, supporting the wider change team where required.

Requirements

• Proven experience as a Business Analyst on technology change or systems implementation projects.
• Strong requirements-gathering, documentation and process-mapping skills.
• Confident communicator, comfortable engaging stakeholders at varying levels of seniority and technical understanding.
• Analytical mindset, with the ability to identify gaps, risks and dependencies in requirements and processes.
• Experience working within structured project or programme delivery environments.

Desirable:

• Direct experience as a Business Analyst on an IGA (Identity Governance and Administration) implementation.
• Broader experience across IAM or PAM-related technology projects.
• Prior experience within the London Market or Lloyd's insurance market, with an understanding of market-specific processes and regulatory context.

Benefits

• Basis: Interim/contract, engaged via G MASS.
• Duration: Aligned to the technology change programme timeline, initial 6-month contract