EXL

Business Analyst (IC)

EXL  •  Republic of India (Onsite)  •  2 months ago
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AI Success™

Job Description

Responsibilities

• Planning and designing business processes

• Assist in formulating recommendations to improve and support business activities

• Work on system designs and business architecture

• Collaborate with development and system SMEs

• Support Development and Quality Assurance efforts as needed

• Lead the development of new client interfaces while simultaneously assisting with maintenance of existing interfaces

• Documenting business requirements and specifications

• Ensure that all details around product development are captured in documents and stored in a structured format

• Identify improvement opportunities in the product for improved customer experience

Responsibilities

• Planning and designing business processes

• Assist in formulating recommendations to improve and support business activities

• Work on system designs and business architecture

• Collaborate with development and system SMEs

• Support Development and Quality Assurance efforts as needed

• Lead the development of new client interfaces while simultaneously assisting with maintenance of existing interfaces

• Documenting business requirements and specifications

• Ensure that all details around product development are captured in documents and stored in a structured format

• Identify improvement opportunities in the product for improved customer experience

B.TECH 4-6 years of relevant experience

EXL

About EXL

Choosing a digital partner is about more than capabilities — it’s about collaboration and character.

Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments.

At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations.

Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale.

Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact.

We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition.

At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward.

For more information, visit www.exlservice.com.

Industry
Consulting & Advisory
Company Size
10,000+ employees
Headquarters
New York, NY
Year Founded
Unknown
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