Technical Skills
• Property and Casualty Insurance knowledge
• IT Business Analysis experience
• Detailed understanding of IT Project Documentation is mandatory
• Experience to define scope of projects and user story articulation
• Familiarity working within a project management framework
• Direct client-facing / consulting experience
• Time management skills, able to delivery within set timelines
• Analytical and problem solving skills
• Quality Assurance and UAT
• Intermediate Microsoft SQL Server Management Studio
• Should be able to write queries and procedures
• JIRA
• Experience working in an Agile environment
• Familiarity working with XML, JSON a plus
• Understanding of Power BI, how to create dashboards etc. (good to have not mandatory)
Process Specific Skills
• Detailed understanding of Agile and Waterfall project management methodology
• Insurance knowledge is preferred (P&C)
Soft skills
• Excellent oral/written communication and presentation skills
• Exhibit leadership skills for a project at the program level.
• Good team skills and ability to work effectively with others throughout the organization
• Technical aptitude
• Ability to organize and manage multiple priorities in a timeline driven environment
• Ability to take ownership and lead a team through multiple projects in parallel
Responsibilities
Primary Interactions
Education Requirements
• BS / BE / MCA / MBA / PGDM
• Certification in Insurance or IT Business Analysis Preferred
Work Experience Requirements
• 4 to 8 years overall experience
• At least 4 years as Business Analyst working with Development Team
Working Hours
• 9 Hours window between 9 AM and 10 PM IST or based on business needs
Choosing a digital partner is about more than capabilities — it’s about collaboration and character.
Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments.
At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations.
Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale.
Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact.
We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition.
At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward.
For more information, visit www.exlservice.com.
