Job Description

• Develop a deep understanding of the business functions and processes
• Document, review and update business process requirements based on client’s feedback
• Ensure appropriate levels of controls are applied to work efforts, including security requirements, effective business   solutions
• Serve as a business liaison between client and project teams
• Establish, monitor and maintain high client satisfaction levels
• Document and track problems in client business systems or processes to provide recommendations for future efficiencies

• Analyze, review, and document current structure and use cases of the application or process;
• Analyze and document current application dependencies
• Serve as a business liaison between clients and project teams to help understand user interaction
• Assist project manager in better understanding information gathered about user experience
• Assist business clients in developing requirements for future use cases
• Assist team in getting the current deliverable in a timely manner; Jump in and assist where needed to accomplish tasks
• Ability to develop/update existing training materials and support the team as they deliver training to end-users
• Strong communication skills in working with a team and providing in time updates to project manager.

• Someone who is energetic and passionate about their work, extremely positive and solution driven
• Detail oriented
• Ability to lead assigned tasks to completion
• Excellent requirements gathering skills and experience
• Listening to customers and understands their current processes and needs
• Ability to work independently, with minimum supervision
• Someone who has worked on cross-functional teams, on projects in a matrixed environment
• Experience working with business and technical staffs to define, document, and track software requirements and design
• Most recent roles should show increasing responsibility as BA in agile environment
• Skilled at analyzing data and processes
• Skilled at documentation best practices such as using revision history/version control
• B.S. degree in computer science, management information systems, Business Administration, or equivalent experience

• Familiarity with Agile methodology
• Experience is process design and/or documentation
• Experience working with security based platforms for controlling access
• Experience using Visio or equivalent process mapping solutions
• Experience using JIRA and Confluence
• IIBA certification