Job Description

Business Analyst

About PHP Agency:

PHP is a life insurance field marketing organization, founded in 2009 by visionary entrepreneur Patrick Bet David. PHP partners with leading insurance and annuity carriers to offer a comprehensive basket of insurance products to a diverse client base. PHP provides part-time or fulltime opportunities to individuals pursuing careers as life insurance agent. PHP passionately serves people through a field sales force comprised of thousands of licensed agents deployed nationwide in offices they independently own and operate. The company was acquired in 2022 and is now a proud part of the Integrity family. About Us - PHP Agency

PHP is headquartered at Fountain Place in downtown Dallas.

We are seeking a highly skilled Business Analyst to bridge the gap between business stakeholders and technology teams in an Agile delivery environment. This role combines traditional business analysis responsibilities with hands-on Jira administration, release coordination, and the opportunity to serve as a backup Scrum Master. The ideal candidate is detail-oriented, process-driven, and comfortable operating across both strategic and execution-focused work.

Key Responsibilities

• Partner with business stakeholders to elicit, analyze, and document business needs, requirements, and success criteria

• Translate business requirements into clear functional requirements, user stories, and acceptance criteria

• Analyze existing processes and systems to identify gaps, risks, and improvement opportunities

• Support solution validation by participating in testing, defect triage, and user acceptance activities

• Maintain accurate documentation, including requirements, workflows, and traceability artifacts

• Coordinate and support release planning across multiple teams and workstreams

• Facilitate release readiness reviews and cross-functional communication

• Support backlog management, sprint planning, and reporting through Jira dashboards and filters

• Partner with Product Owners and Engineering to optimize Jira usage and Agile processes

• Serve as backup Scrum Master when needed to support delivery continuity by facilitating Agile ceremonies (daily standups, sprint planning, reviews, retrospectives)

Required Qualifications

• 3+ years of experience as a Business Analyst in a technology or software delivery environment

• Strong analytical, documentation, and communication skills

• Proven ability to work with both business and technical stakeholders

Preferred Qualifications

• Experience working in Agile/Scrum environments

• Experience with Confluence or similar documentation tools

• Hands-on Jira administration experience (configuration, workflows, dashboards, permissions)

• Experience supporting or coordinating software releases

• Financial services or insurance industry experience

Key Competencies

• Stakeholder management and facilitation

• Systems and process thinking

• Attention to detail with the ability to see the big picture

• Comfortable navigating ambiguity and competing priorities

• Collaborative, adaptable, and delivery-focused mindset

About Integrity

Integrity is one of the nation’s leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead.

Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you’ll love, and we’ll love you back. We’re proud of the work we do and the culture we’ve built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind.

Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are — in person, over the phone or online. Integrity’s employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com

Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.